Reviews for Chili's Grill & Bar in Charlotte, NC

Every single time I order Chili's To-go within the past 5 years there either are items missing from my order or the wrong item... received after clearly ordering something else. I decided to try them again to receive my birthday cookie and once again I wasgiven the incorrect item. I ordered baked potatoe soup and ended up with this brownish soup that looked gross. I called therestaurant and was told my information would be given to the manager. I haven't received a call or email but I'm definitelynever ordering from them again. Read more

The menu and recipes have changed. One of my favorites, anchos salmon was used to be served with the citrus sauce but now they... have changed it some mayonnaise and it tastes horrible. Also their veg fajitas have asparagus and some bean patty. Absolutelydisappointing. Read more

Waitress was super busy over wkd an serv not so grt. Food burnt. Person dropped food ran off didn't even get to ask for extra... napkins an condiments. Charged for chips and salsa was not removed from my sign in log. Not recommended Read more

Spacious sports bar cum tex-mex grill serving decent portions and the food tasted okay. We ordered White Spinach Queso with... chips (we liked it the most) along with cheese burger and chicken fajita. They have some decent drinks selection too, though wedid not try them. The price point seemed on the higher end in general and more so for the drinks. Read more

Nice place but little bit clumsy.. food quantity was pretty huge.

It's not bad. Fajitas were undercooked/rushed... vegetables still stiff, onions not cooked well, etc. Burgers are really good... though. Thin chips with salsa are not bad. Decent menu variety. Good mixed drink menu. Staff was friendly but somewhatabsent when needing refills for drinks... was not busy at the time. Overall, it was ok/decent. Read more

The worker with red hair needs a raise she was very hard working and the place was a lot of work for one person and she was... getting it down I think she was mixed with straightened hair she also was very polite to us and as we were leaving it still wasonly her cleaning tables. Food overall was good and I know others worked hard but she stood out to me and you couldn?t ignorehow hard she hard she was working. Definitely coming back just because of her. We went there Tuesday August 2 2022 Read more

We waited up front in an empty restaurant for 10 minutes (yes, we timed it) and we were not greeted and not sat. Several... employees came out the back looked at us and turned back and just walked back into the back like they hadn't seen us. Update:Weordered waters while we perused the menu. The waters took awhile to be brought by the hostess. Our server never came to thetable and we waited more than 10minutes. Multiple other tables had their drinks brought and orders taken. Various employeeswandered around the restaurant and were messing around. The bartender was mixing something in a large bucket on the bar, whichseemed odd. We asked if the waters were free (just in case) then walked out on them Read more