Reviews for Chick-fil-A in Charlotte, NC
This Chick-Fil-A has the worst service I have ever seen. I placed a mobile order for 2 chicken biscuits through their app for... pickup. Drove to the restaurant and then proceeded to wait in the drive thru line as the app directed me to and nearly 15minutes later I finally had someone come ask for my order. I showed them my phone and said I had ordered via mobile. They thenproceeded to tell me ?It is 6 minutes after breakfast so we can no longer fulfill your order?. I explained I had been here 10minutes before 10:30. He then told me ?well yes but we run out of biscuits at 10:30, we only make enough biscuits to last until10:30.? So what he is telling me is that they know exactly how many biscuits they will sell every single day? I have never hadsuch horrible service at this location and I have been eating here 2-3x a week for the last 7 years. Read more
I placed an order in DoorDash and when I received my order there was nothing covering the entry hole to the lid of my drink.... First red flag. Then as I was eating my food I started to feel a little funny. Shortly after I was done eating and drinking Ihad to make a visit to the restroom. Multiple visits. I ended up regurgitating the entire meal. Then I noticed what seemed tolook like a bug, a literal bug. I AM DONE. Thankfully my body reacted immediately but what if it didn?t? Please DO NOT EAT FROMHERE. Read more
I placed a door dash order and pressed the wrong food item. I called the store to see if they could switch my spicy sandwich to... regular and they did it! I know that was difficult to do with you guys always being busy! Thank you so much. Read more
I just happen to have my puppy @thebulliesstacks_banks with me and the employees were so kind, they gave us another 6piece... nugget for the pups. What an amazing Staff. Read more
I never put a bad review at Chick Fil A but this shouldn?t be counting as a nugget . I pay for 30count and received about 20... good nuggets the rest were tiny pieces ???? Read more
Great staff, fast service, and good food. Taking off two stars because they fired me for voicing my opinion about a sister... restaurant (that wasn't operated by the operator of Albemarle Rd) pushing through a rezoning variance in a Transit OrientedDevelopment site. My wife was six months pregnant at the time and I had to go home and break the news to her. If you're okaywith that, please enjoy eating here and do be nice to the staff, they are sweet kids trying their hardest. Read more
Overall we like this location. It?s close to home, operates well, and quickly deals with issues in a professional manner. We... live less than 10 minutes away and get lunch here regularly. Today was a not a good visit, but after a short call with themanager we have no doubt the issue will get rectified. Our fries did not seem fresh and were half full for a large? which is awaste of money if the cup only gets half full. The manager said the fries have a tendency to deflate, and we haven?t had thatissue before between us placing the order and then getting home to eat. And for 2 orders of fries? Just out of the ordinarysince we regularly order from here. The added picture was how the fries were taken out of the bag. We had not consumed any bythe time this picture was taken and my boyfriend?s Fry cup looked the same.. half full for a large. The manager was nice,listened to my complaint, and offered free fries on our next order. We do appreciate it. Im sure we will be back within the next5 days and we hope the visit will be back up to the expectation this location has set. Read more
Fast service. This is 1st time I have driven thru drive-thru since COVID-19. I give them 5 stars for service and hot food. I... love this fast food place. I had given up trying to eat there because of the long lines. Read more