Reviews for Caribou Coffee in Charlotte, NC
I had an excellent experience here, this afternoon! Stephanie gave me the best customer service, I have ever had !! She was... kind, patient, and made excellent suggestions! Just being at the Levine Cancer Center says it all. However because of Stephaniemy day will be a better one. Thank you Stephanie!! I hope you have a fantastic day!! Read more
I hate to write this review but my recent bad experience caught me off guard. I've usually stopped at Caribou when I just wanted... a quick breakfast before work or an ice coffee to get me through the day. One specific morning the lady was so rude to mebecause she was "ready to go home" as she said. This specific morning the lady was the only one in there and no one else wasthere. She shouted at me "it's gonna be a minute on making your drink because I have all these drinks to make!" Ummm, ok! Youwork here!!! After seeing her irritation I grabbed a drink from the cooler and she said very rude again! "No, it's fine! Whatyou want?!" I ordered what I wanted and she said under her breath "yea, cause I'm ready to go home" lady! Find another job ifyou don't wanna make drinks! This really irritated me to the point that I don't wanna go back to Caribou, especially if she'sthere. If this is the kind of service the supervisor stands by then I want no parts of it. Read more
Had a seasonal mocha and loved it
Loved the ?
Lovely cafe with a great cappuccino I just had.You get greeted and feel welcomed.
The baristas are always very friendly and coffee is exceptional! a wonderful addition to CMC.
Good coffee. Not open on weekends. Friday's is limited inventory on drinks. Too bad.
I?m a stage 3C cancer patient at Levine, and can barely walk due to treatment side effects. After getting coffee here I looked... for a chair in the lobby, but all the seats were taken. So I went back in to Caribou where they have chairs as well and all ofthem were empty. So I sat in one to take my medication, and one of the employees runs over to me and says ?you can?t sit there?!No explanation or anything, just told me to get up and leave. Meanwhile she was laughing and having a great time with herfriend, totally oblivious to the difficulties her cancer stricken customers Are going through. How sad. Also, don?t put chairsout if you don?t want people to sit in them, or at least put a note. Read more