Reviews for Captain D's in Charlotte, NC
My order was accurate but my 4 piece fish dinner with okra and fries was overcooked. Everything was too overcooked to even eat.
Tired of all the fast food chains closing 15 mins early. Your restaurant says you close at 10pm. Not 9:45.. Then say we?re short... staff but got three people walking around on the inside? DO YOUR JOB. Not that hard. This has happen multiple times. Read more
Good food and even better service. Thanks to the staff. Friendly kind and efficient. That is so rare these days. Thank you for... a pleasant experianc Read more
Found out the have daily specials. If you are a senior go on Tuesday. Food is served hot. They took time to explain the menu... and give suggestions. Very good food and service. Read more
Stop on my way home from work. Th a girl that took our order. She wouldn't give us enough time to finish our order and then she... acted like she couldn't understand what we said everything I want I had to pay extra for... Smh. So I just got a fish dinnerwith extra ???? and that was that Read more
I must say my food was very good! It was hot and fresh! My order was correct as well. The customer service could?ve been a... little more professional, but overall a good experience! I would definitely return to this location! Read more
Poor Customer Service. Received uncooked chicken and missing items from a meal, and did not receive drink with order. After... driving 30 minutes across town with my family that was helping me move to my new apartment, I was told that the manager on dutydid not have refund authorization and a refund would be processed on the ensuing day and could not be done that evening. Thenext morning I return, WITH THE FOOD, only to be offered replacement/vouchers and no monetary compensation. Jeff graham refusedto give me my money back, and this is my response is stead of causing a scene. I am irate, and will seek further compensation. Read more
How do you tell a bank employee that their money is FAKE? The only expertise offered was the managers age and attitude. I'm... trying to figure out what disqualified my cash. There wasn't a bill check pin or scanner on site. If you're going to accusesomeone of "getting got" or "trying to get you", you have to have more to disqualify their money. If my children wasn't hungrythe food would have stayed in the window. Read more