Reviews for Bruegger's Bagels in Charlotte, NC
I was so happy bc it was made just as I specified n I was craving turkey sausage eggs n cheese. I had a shear of cream cheese ??
The bagels are delicious. The store is just dirty. Food establishments should be spotless. Seating area has been closed for... months and chairs are just stacked up randomly. I assume this is a franchise and not a company store given the condition. Look around the counter base cabinet stainless legs, glass doors and glass case, flooring area where the bagels are cooked andit's obvious nothing is being cleaned daily. Employees seem disinterested about cleanliness and being attentive which is a shamesince your bagels taste great, and you could do so much better. Hoping for change. Read more
I live on the other side of town but my husband is having eye surgery across the street. I was so excited to see a bagel shop... so I could eat breakfast and work during his appointment. When I entered I ordered and then when I paid ($8.00 for a bagel withcream cheese and turkey) I realized all the chairs and tables were upended like there was no seating. When I asked the cashier,who seemed to be a manager, if all the seating was closed he responded with a very smug displeased statement that no you cannotsit here and you cannot sit in any Bruegger's that all dining rooms have been closed since 2019. A simple no we haven'tre-opened yet would have sufficed. I am curious why the company hasn't opened the dining room. Maybe if the dining room willnot re-open you could clear out the tables instead of it looking like furniture storage. Maybe also a nice marketing sign fromcorporate posted explaining to customers the plan for indoor seating. I won't be back. Read more
Worst bagel place in Charlotte, their hours are so short and I got there 15 minutes before closing time and the doors were... already locked. Why have hours that say your open if you let everyone go home more than 15 minutes earlier. Read more
First, I have been coming here for 10+ years- never had a bad experience. That was until my boyfriend and I purchased a bagel... last week and found some sort of plastic bread tie within the cream cheese on his sandwich. We understand that mistakes happen,so all we wanted was to receive compensation for the bagel. However, when we went the next day to notify them of what happened,a few employees (and the manager) acted very unprofessionally. No ?sorry?, only ?huh? and ?hmm?? One of them actually said ?WellI?ve been here for 10 years and I?ve never seen that happen? okay? What are you implying? I love this place but the costumerservice is obviously lacking. It would be helpful if you didn?t treat your customers with disbelief and ask them for proof ofthe error when it is literally a $5 mistake Read more
got a bagel from the Cotswold location. There was RAW meat in my bagel.. I?ve been trying to call to get a refund to no avail!!... I can?t believe it! Bruggers has always been my place to go for food, but now I definitely will have to look at my bagels twice. Read more
Do you want the best bagels in Charlotte burgers bagels is the best and they're always trying new things to bring the customer... back in to enjoy another social comfortable relaxing atmosphere very clean friendly friendly customer service always there toplease and give you exactly what you asked for you will never be disappointed Bruegger's Bagels the best bagels in Charlotte Read more
Bagels are decent, but always get my order wrong either wrong bagel or forget an item, I literally only get a bagel cream cheese... and tomato but something is always wrong. It really isn't that hard... Read more