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Reviews for Biscuitville in Charlotte, NC

kg54mvp1 1 year ago
1

Stick to the drive through if you plan on going. I don?t plan on going any longer. I ordered three biscuits inside. Three! I... ended up waiting 30 minutes watching the manager have a mental breakdown, and customers coming up left and right with wrongorders given to them. A complete disaster! When I finally got my order, it was wrong. I walked right out after as I couldn?ttake it anymore. Not worth it one bit. It?s a bummer because previous times I?ve been were good experiences. Read more

Crystal Ferragut 1 year ago
5

We need one of these closer by!! Drove 30 minutes just to try this place out and was not disappointed. They were packed, the... drive through and inside, for good reason! My husband and I got a different combo with a coffee and both were fantastic. Theyuse real eggs on your biscuit sandwiches too. I would have liked cheddar instead of American but it was yummy all the same!! Asbusy as they were our order was made correctly and hot. Going back any chance we get! Update: just as busy here as ever andstill the food was great. Takes a lil more time but it's ???? yummy! Read more

Monique Canselo 1 year ago
1

I came into to try the new menu items, however, the two sausage egg and cheese sandwiches on the waffle were not only dry, my... sausage patties on both sandwiches were very burnt! Also, it wasn?t until I went back to your website that I realized it was drybecause it didn?t have the spicy maple syrup as advertised on your site, on my sandwich. I waited 30 minutes in the dining roomfor those, they could?ve at least been correct and fresh. Read more

Abhi Singh 2 years ago
4

As a fast food place, I knew what I was getting into. However, for a place named "Biscuitville", the biscuit was a little, flat.... The hot honey was also, not hot and just tasted like regular honey. The chicken was actually the saving grace as it was wellseasoned, crispy, and not over-breaded. The country fries were also cooked to perfection. You can definitely taste that thebiscuit was not fresh and seemed a little rushed when making. Would like to try again to see if it was a one time thing. Read more

Gregg Fletcher 2 years ago
5

Beyond impressed! This place is tip top. Every employee is very courteous and well spoken (from the DMV where thats an issue). ... The line was around the block but service was so quick they had called my name as I was putting the top on my drink... perfecttiming!!! Biscuit are ???? as you would expect given the name but don't trip the ingredients or whatever you get on it is gonnabe ????too! Everything we got was so good we are wishing we got extra now to bring home! Reminds me of a good in & out burgerout west - fast service, great employees, and awesomely good food!????????A++ BRAVO to management!! Read more

Kimberly Akbar 2 years ago
5

The food is amazing! However, the team works together like J Lo's backup dancers. They are happy to be there, if they are short... staffed from COVID, you would never know it. So many fast food places have gone down to the pits of hell since covid but notthis place. A well oiled machine!! After easting all my food, my husband and I continued to sit around to watch the biscuitmaker and the awesome front end person. Loved it and I will be back. Read more

K. Williams 2 years ago
1

I ordered a cinnamon roll amongst other things and asked for extra icing because otherwise they give you a roll with just a... drizzle of icing. After I inspected my food I noticed they didn?t do what I asked so I asked for the extra icing again at thewindow this time and was told that they didn?t have any. Oh really, well where did you get it from the first time?! So I gaveback the bread (that?s essentially what it is) and asked for a refund. They refunded me the price on the board for the roll butnot the tax. I called back up there and spoke with the manager Ashley and she told me that they didn?t refund the tax and itwas only .06 cents. I told her I didn?t care what it was, that?s like stealing some you think?! With the rise and cost ofinflation, imagine every penny that they don?t give back to their hundreds of thousands of customers. Thieves!! After I made afuss, she said she would refund me the full amount. SMH!! Furthermore look how THIN the biscuit is!!! Someone is cuttingcorners but taking consumers money ???? Read more

Mike M 3 years ago
4

Chicken biscuit and cheesy grits were good. See the picture. People were nice. The drive through was steady. We ate inside... though. We will go back. I wish I would've tried the hot chicken and honey but I wasn't sure how "hot" it would be. Read more