Reviews for Arby's in Charlotte, NC
Continues to be a nightmare at this store. Sitting in drive thru now 9 min. All the cars before me are gone. Finally someone... acknowledged me. Rude as always. Read more
I drive a truck. I was hungry so I decided that I would have Arby's. When I got there I found out the dine-in was locked. My... truck won't fit through the drive thru. It wasn't even 8 o'clock yet. It's crazy Read more
Stopped by at 3:30 on Sunday and was not served! The building looked dark, but I went to the drive thru because Google states... they were open. I sat at the speaker for a few minutes without an answer so I assumed they were closed, but when I drove pastthe window someone was standing at the drive thru window. The person looked right at me! I looped around to the drive thruspeaker again and said ?hello?. No one answered still! Based on other reviews, this seems to happen often. I will not be comingback! Read more
I have been coming to this Arby?s for almost 30 years, and can?t recall ever having a problem. The staff is friendly and they... recently remodeled their dining room area. Clean bathrooms, fair prices, short wait times usually. Read more
Is the middle of the day and the store?s supposed be open and which is not. Whoever?s running/managing the store needs to be... fired or better trained Read more
If I can give it a zero I would I've been in drive through for 20 min no one was answering me I went to the window and I stood... there for another 10 min and no one until they started walking by and ignoring me I started knocking and one guy came to thewindow and aaid can I help you I asked if they are closed he said no and I said so why is no one helping me take my order hestated the sensors or the headset was acting up I finally took my order and the lady in there was talking under her breathsaying rude stuff your night shift is freaking horrible it was 8:20 and y'all close at 11 you just lost a customer and I'll makeit loud and clear not to come to this location ever again horrible customer service and took forever to give me cold food Ican't believe my experience here was this horrible do better Arbys!!! And don't tell me y'all where short staff because therewas literally no one in line and there where 3 workers or more Read more
Love this place after 2pm-5pm have the slider,drink,shake,cookie,fries. Yet when I walk in with my scooter folded I was told I... couldn't have it in the store by the manager then he allowed me to., Then I witnessed the manager doing a good deed for ahomeless person by giving them food and drink for free. This place is large and clean. Thank for your service. Read more
I waited a little bit for a chicken wrap, but I'd do it again. The chicken was fresh and hot, and all the ingredients were... fresh. Delicious! The jamocha shake was excellent! Read more