Reviews for American Burger Rivergate in Charlotte, NC
Food was good, next time I would get a normal burger instead of the bison for a juicier bite. Tots were very crisp.
Overpriced and overdone. Burgers and fries were not terrible, just not a solid value. For the price and time we waited, 5 Guys... just across the intersection would have been better. The burgers were ordered medium-rare. Both came out well done. Toppingswere also missing on one of them. Neither issues are worth flagging one of the staff down, but something you wouldn't hope todeal with. The soda is also slightly off taste. Also the restaurant wasn't really a sit down service (ex. Red Robbin) butstill prompts for tipping at time of payment. Just a little odd. Read more
Staff friendly and courteous. Nice selection of burgers to choose from they even have a veggie option. Nice size portions of... food. Restaurant was clean. Great place to go for a different burger experience. Read more
Shout out to Bobby, Destiny & Casey for going the extra mile and making my family the Hot Mess when I told them how disappointed... I was it was taken off the menu. Best hamburger I?ve ever had!!!! We don?t get over here often and you made our day. Thankyou!!!! Read more
This is one of the best burger joints in all of Charlotte. The staff are always friendly and outgoing. The burgers are fresh and... delicious. I highly recommend this place. You will not regret it. Read more
Customize your burger or hot dog anyway you want. Cooked to order fresh, hot and tasty. Order from the counter & they bring... your order to your table. Serve yourself drinks. Nice music, Americana artwork & clean inside & out. Lots of seating inside oron the patio. Read more
This is my 3rd time coming here with my 2 little ones and each time we had a great experience with all the staff and food is so... good! But today was even better, Vaughn went out of his way to turn the outside lights and heat on for us so we could sitoutside. My daughter had to use the bathroom so he not only brought our food to the table, he even stayed and watched our stuffuntil we came back. I didn't even ask him to do it but he was so thoughtful to. Then he came out to check on us to make sure wewere okay. The staff is just amazing and I'm so grateful for them. My son just had surgery and will be needing another surgerysoon so we are extra careful while we are out and this place definitely makes you feel comfortable. I hope management realizeshow special their staff are. Thank you Vaughn and staff for just giving exceptional service. Read more
I had a bad experience with the burger with 1000 island.. just a recommendation.. put the sauce on the side when ordering.. mine... looks like an angry person made it.. empty store.. but mine had a gallon of sauce.. soaked the bread sooo bad, I returned it .Didn't want anything else. Read more