Reviews for Papa Johns Pizza in Charlestown, IN
The pizza has always been pretty good here.
Try to call and order a pizza and can?t even talk to the pizza place I?m calling for, it goes straight to a headquarters and I... have a hard time with trying to order and talk with them because they hear stuff wrong and you have to repeat yourself numeroustimes and it gets annoying. If I call papa johns from charelstown that?s the one I want to talk to Read more
Never a problem with over 20 orders, the staff is always friendly, courteous and polite. Always ready when promised, will be... back Read more
Just ordered delivery and it was awesome! Hot and quick and the driver even put my Amazon package on top of the pizza when he... handed it to me. I actually wish I had done more than 20% tip because everyone working on 4/15 at 7:00 we're doing their job onpoint! Read more
My son has ordered a pizza twice from this place within the same week but it never showed up. I understand pizza delivery takes... a while but not twice on the same week. This place use to be one of our favorite pizza place. They have been getting betterrecently. Read more
Good news, pizza is good and my order has always been correct. I pick my pizza up, so I have no chance of having to wait on a... delivery. It has always been ready in 20 minutes. Bad news, when I called it went to a call center, who knows where. Soundedlike someone in another country. Why cant they use local people. Will not go back because I want to talk to the people at theplace I call. Read more
When the pandemic 1st hit I knew it would effect the quality and delivery times badly. But even before all that this place... doesn?t seem to care what sauces you ask for you ALWAYS seem to get garlic regardless if you asked for things COMPLETELYdifferent. Definitely not something too give 3*s for right... we?ve ordered from this establishment for the last 5-6 years. Andmaybe out of every weekend we order we will get everything we asked for maybe 1 time. There has been times the pizza was sooogreasy it destroyed the box shortly after arriving. We do continue going here for the convenience factor since it?s the onlyplace that delivers in my area. We do appreciate the delivery drives than most. Since we are so close to there location we?vehad some drivers (on there own) go back just to bring us something simple like the sauces. Just wish the quality was a littlebetter. Great customer service.. needs a tad bit of work on the food part. Read more
I was very uncomfortable because they never took my order the right way and when I went to pick up my food it was under the... wrong name! Read more