Reviews for Subway in Charleston, WV
Ordered 2 foot longs told the lady what my husband & I was allergic too! She said okay no problem. She was making my order &... second worker was making drive thru order & as she waited on my sub to get done in toaster, she grabbed a hand whole of I likeolives and green peppers and green jalapeno and put on the sub that was for drive-thru and then cut it she got mine out and shewent to touch it and I said no no ma'am I just told you before we ordered what we was allergic to and your gloves has alreadybeen all over what we're allergic to and you're getting ready to touch my two subs so do you mind changing your gloves she gotrude took the gloves off sling them in the trash can got new ones on and then she went to cut with the same knife as she cut theother Subs with that has the stuff we are allergic to and I said man do you mind getting a different knife you need to pleaseunderstand we are a highly allergic to this stuff that is already on the knife and on your gloves and I do not want to die nordo I want my husband over a Subway employee not paying attention to what the customers are saying and being lazy at her job Butfood was good, Employee was NOT...... sad part is that is my local Subway and they know already what we're allergic to besidesthe girl that done my food and the second employee told her three times as I'm telling her the same thing because when someoneis allergic to something you walk in the door you tell the employees they dedicate plain clothes they make sure that they do nottouch or anything prior that touched anything that we are allergic to it's their job to make sure and she felt that job so aslong as I see that worker in there I will no longer order however if there is a second employee which is normally rare at thatlocation I will ask the second employee to make my food Read more
I usually go to this subway for the good customer service. However the past two trips where by far the worst I?ve ever seen. The... first time they were busy like most decent places to eat. They had a very poor attitude and acted like I burdened them. Thistime takes the cake. I drove around the building to hit the drive through. I could see the lot was empty. I get to the orderscreen the guy said give me a few minutes. No big deal. 3 minutes later he said sorry I just had a big family walk in and wasgoing to take their order ahead of mine. That is absolutely Ridiculous. I was there clearly ahead of them and if I had time togo in I would. The drive though is a place for fast service to avoid going in for a sit down. Two times in two weeks is enoughfor me. Lost a customer that has came for 16 years. People really need to evaluate their employees these days and teach themrespect and how business works. 0/10 Read more
The food looked fresh, unfortunately, David was very irritated with his co-worker, in the back, and, seemingly, was taking it... out on me and my son. He was pushing things around, wasn't pleasant when I tried to engage in pleasantries, he was curt. Hevoiced how she was "ticking him off". Very unprofessional. He did do very well at making our sandwiches, though. ???? ???? Read more
So many great things about this place!! The employee was wonderful. He helped me choose what to order by explaining all the... choices I asked about. He was very wise, friendly, and got orders done quickly and correctly. Read more
the service was prompt and friendly my food was made very well all toppings was very fresh the work area was clean as well as... the dining area i highly recommend visiting this subway. Read more
There were several of us in line and after we had ordered they told us their card reader was down. Said only cash but we had... only cards. Nobody wanted to use the atm nearby because of fees charged.After a few minutes of them calling their manager to getthe card reader back online and wssting our lunch breaks they told us sorry nothing they can do and we don't get the sandwichfor the time we spent waiting in line. Avoid horrible customer service. Read more
Apparently this is how a steak and cheese melt is made. Pure slop can?t even pick it up and eat it and everything is hanging out... the side of the sub Read more
Good Subway. They do a great job with this Subway, even when its busy. Sometimes online ordering does not go through or is... incorrect, but thats not their fault. Would recommend, always fresh. Read more