Reviews for Wendy's in Chapel Hill, NC
We were on a roadtrip and I had to use the restroom, so we stopped here. I put in a mobile order beforehand, for pickup in the... lobby. We parked and went inside to use the restroom, and by the time I was done using the restroom, the food was ready. We gota four-piece nugget, a six-piece nugget, a Jr. Bacon Cheese burger, a medium fry, and a small orange Hi-C. Our food was madeperfectly and the order was correct. There?s not much more you can ask for! Read more
The younger folks have terrible customer service but the older people are very nice. The food is well... fast food. Taste as... expected. Read more
Rude, rude and more rude. This lady by the name of Hope at the window literally yelled at me for simply confirming a customized... order. I don't know who does the hiring in that place but they hire the most unprofessional workers. Read more
Rude rude staff at the window! I can?t believe how the staff is allowed to talk the way they do to customers. Lady, wish I... got her name. You should be able to ask for condiments without the mouth! Never will we go back to this location. Employersshould do better with enforcing rules and just simple hospitality. Read more
They didn?t have any small cups so instead of offering an upgrade to sell the cups they do have they tried to give me a medium... cup half full and explain the measurements of why it?s half full. I don?t get the logic. Either fill the cup up or offer anupgrade so you?re not handing a customer a half cup of drink! ???? Read more
Hands down the best Wendy's in Chapel Hill and Durham. They were swamped during lunch today and was killing it getting... customers in and out. Staff ALWAYS friendly and can tell they have amazing teamwork ???? Read more
I'll start off with the good. The food was absolutely fantastic. The store was clean. Very clean. The service how we was slow. I... was the only one in line and it took forever to be greeted. And I put in a mobile order ahead of time Read more
Apparently this store likes to lock their lobby doors at 2:30 in the afternoon with no sign or reason other than they just dont... feel like dealing with people walking in. Never coming here again and I?d recommend the same to anyone else Read more