Reviews for Monterrey Mexican Restaurant in Chapel Hill, NC

Dishonest greedy business, accepting online/app orders that they can?t prepare no where near estimated pickup time. If you are... busy simply just stop accepting and confirming these orders. You have no right to steal/waste people?s time. Read more

I was very impressed with the fast attentive service and the quality of the food was very good. Flavorful and prices are the... same for this dish in this area. Read more

Very good food and service. The employees are always kind and work very hard. Monterrey?s is always clean and inviting. If... there was a sixths star, they would get it. I can?t say enough good things about them. Read more

We were seated quickly. The service was prompt and attentive without being overbearing. The chips and salsa were very good.... Great lunch menu with very reasonable prices. Read more

My boyfriend and I have come here regularly since we moved to chapel hill a year ago. We have never had any issues and this was... my favorite place and honestly the only place i would get mexican food in chapel hill until the last time we visited. We satoutside and asked about the drink specials as they were advertised on the chalkboard walking in but our server seemed to knownothing about them and told us our drinks would be full price regardless if they were on special or not, no big deal. But whyadvertise a special that?s not a special? We both still got drinks and ordered queso and a shrimp and rice to share. As we wereeating the chips we noticed there was a hair but thought maybe it was from our dog we had brought along so we didn?t sayanything. Until we got our meal and found an eyelash and a curly black hair in our shrimp and rice. We were pretty grossed outafter finding 3 hairs in our food and let our server know. She literally said nothing when we told her about the hair in ourfood and continued to bring us the check. I went in to speak with someone about the issue for the server to tell the manager shehad no clue about the issue. I do think there was a small language barrier but she definitely could have handled this in abetter way. My boyfriend and I had split the check so he had already paid for his half of the meal. I figured in this case thewould just remove the other half of the shrimp and rice from my bill to accommodate for finding disgusting hair in there. Butthe manager proceeded to only give us 20% off only my half of the shrimp and rice, which ended up being just $3 off. I haveworked in restaurants for years and am appalled by the way they handled the situation. After a year of being a loyal customer ofthis place my boyfriend and i will not be returning. The management is extremely cheap and I cannot believe they did not try todo more to accommodate for something so stomach turning where we couldn?t even touch our food after seeing t Read more

Mexican Restaurants are my favorite places to eat. There are only a few that make a great investment into the building and... ambience of their establishment. There even fewer that put effort in the presentation of the meal. I was really surprised byMonterrey. So much so I am wanting to take some of my friends there on special occasions. If you want to go to a MexicanRestaurant that is a few steps above the rest. This is a place I would recommend. It is a little pricy. We had 4 in our partywhich costed us around $60 before adding the tip. The food was delicious and very large. You can easily have a second meal totake home. I really want to go again. Read more

This spot has great Mexican food and great drinks. My favorite thing to get is any nachos, they all come with great toppings. I... could eats these nachos every single time I go and let?s not forget to mention they are super affordable. Great place for somegood food and good drinks. Read more

Food is delicious. The inside is clean and spacious and decorated nicely. The only reason for the four stars is the soda was... flat and I didn't get a refill and I ordered the churro with ice cream, the description didn't indicate that there was a redjelly in the center, blah. Read more