Menu for Insomnia Cookies in Chapel Hill, NC
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Open:11:00 AM - 1:00 AM
- Contact:
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Known for:
Mask required, Curbside pickup, Fast service, Credit Card Payments, Debit cards, NFC mobile payments, Quick visit, Dessert, Dine-in,Read more
Insomnia Cookies in Chapel Hill, NC, is a well-established American restaurant that boasts an average rating of 3.9 stars. Learn more about other diner's experiences at Insomnia Cookies. Make sure to visit Insomnia Cookies, where they will be open from 11:00 AM to 1:00 AM. Whether you’re curious about how busy the restaurant is or want to reserve a table, call ahead at (919) 336-0637.
Want to try somewhere similar? Check out what Dame's Chicken & Waffles and Shanghai Dumpling have to offer.
Enjoyed your meal here? Leave a review!
Additional Information
Website
Payment Options
Credit, Debit, Apple Pay, Google Pay
I placed an online order for a pack of cookies around 915pm. I had been glancing at the tracker and after it changed to ?ETA:... ASAP!? was marked for 25+ minutes I called the store asking for an update to see if maybe the driver had gotten lost. I was toldthat the order had gone out a while ago and was told she ?didn?t know why it wasn?t delivered?. They offered to remake the orderand I was told if I didn?t receive it in 30 minutes to call back. After 35 minutes had passed, mind you this is now over 2 hourssince I placed the initial order, I called to get an update and was told my order still hadn?t left the store and was spoken tovery rudely, saying that I ?need to be patient and shouldn?t compromise the safety of the drivers? and that they can only do somuch. Sorry but I never insinuated that you should compromise drivers safety? I was trying to figure out how I had been given aneta of ASAP over 60+ minutes ago. When I then asked for a refund I was initially denied, but once the supervisor came on thephone he was kind and surprised this hadn?t been handled already and refunded me within 30 seconds. Read more
I work with chapel hill transit , and today I only had cash didn?t kno that this place only excepts cards ,so I?m like omg I... only had a 20 bill I showed her the twenty she was like no I?m sorry we only taking cards the manager said no please take urcookies I said really thanks so much and when I tasted my cookies let me tell you they was made with love and a hug thanks againfor the cookies . Wish I could give more ?? Read more
Just left insomnia cookies. The person that?s running the place is SUPER RUDE. We just moved here from Ohio and everyone has... been so welcoming. This is the first place I didn?t feel comfortable or welcomed. He rushed us and threw our order down on thecounter like we were a bother. I?m disgusted and annoyed. I didn?t even want my order anymore!!!!! Get another job if you hatethe one you have. Simple.. Read more
Went to insomnia cookies ~10pm, was told that there would be a 5 min wait on cookies (which was absolutely fine). After 10 mins... the cashier informed us that there would be an additional wait on cookies. I asked which cookies were available (not picky, willtake whatever?s ready), he stated he didn?t know just to order something and he?d look. If a question was asked about a menuitem he huffed and rolled his eyes. Checked us out before we were done ordering and was frustrated when he had again ring upanother item. He additionally dropped most of the ice cream toppings on the counter. When leaving he was almost screaming at thenext costumers asking who had preorders for pick up and who needed to order. Needless to say, will absolutely not be back. Therewas zero costumer service, if I could leave 0 stars and a comment, I would. Read more
Q & A
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FAQs
When is Insomnia Cookies open?
Insomnia Cookies is open on the following days:
Monday: 11:00 AM - 01:00 AM
Tuesday: 11:00 AM - 01:00 AM
Wednesday: 11:00 AM - 01:00 AM
Thursday: 11:00 AM - 03:00 AM
Friday: 11:00 AM - 03:00 AM
Saturday: 12:00 PM - 03:00 AM
Sunday: 12:00 PM - 01:00 AM
What forms of payment are accepted at Insomnia Cookies?
They accept Credit, Debit, Apple Pay and Google Pay at Insomnia Cookies.
Does Insomnia Cookies offer delivery?
Yes, Insomnia Cookies offers delivery.
Does Insomnia Cookies offer desserts?
Yes, Insomnia Cookies has dessert, view their dessert menu on Sirved.
I placed an order around 6:30pm and I still hadn?t received my order at 10pm. I called the store and the person told me that... they didn?t have any drivers. They then hung up on me as I was speaking. I think I should have been alerted that my order wasgoing to be delayed. I had to call customer service to cancel and they were actually nice and helpful. Read more