Reviews for Dunkin' in Chantilly, VA
I ordered a hazelnut macchiato not knowing the swirl flavor had been discontinued. I was given a macchiato with the shot... version, not the sweet swirl flavor. It was disgusting. I went back in where they let me know the swirl had been discontinuedand offered to make me a new drink with a different flavor and even gave me a bigger size! Read more
This Dunkin is literally across the street from me & by far the worst one I have been to. I love Dunkin?s coffee so I drink it... everyday. But every single time I have gone to get coffee from here, the coffee tastes awful & they always get my food orderwrong. They definitely need a new staff because they are not it! I have to drive further out from my house to a different Dunkinbecause I refuse to go back there, that?s how terrible it is. Read more
Seriously, every single time I come here the lady in the drive thru always has an attitude. Maybe they aren?t having a good... morning, but that?s not reason to take it out on your customers. On top of that, they always somehow get your order wrong.You?ll ask for a bagel with cream cheese and jelly and somehow you get a bagel with cream cheese yet are being up charged forthe jelly. I would advise to NOT come here. Take the extra 2 minutes and drive down the street to the other Dunkin location. Read more
They have good variety of donuts. The staff is courteous. I ordered the dragonfruit strawberry drink and also the pineapple... drink. Apparently, these drinks have 2 options , one is mixed with iced tea and the other option is the based on lemonadewhich i didn't know and the server didn't ask me. Unfortunately, she gave me the iced tea version which left a bad after tasteand i didn't like it. Read more
Waited 3 hours at Patient First across the street and decided to stop here before my number is up. The employee at the register... didn't understand that I wanted soymilk in the Chai latte. Another employee came to help and they don't have soymilk, but dohave almond milk. I asked for 2 Boston cream in 1 bag and 1 Boston cream in a separate bag. She confirmed when putting thedonuts in the bags and got it right. I can't tell if she is fluent in English. She didn't speak much. At least my order wascorrect. The Chai latte tasted very light. Starbucks is much better, and the second milk that Starbucks uses has more almondflavor. The latte wasn't filled closer to the top like Starbucks. I'm ok with that but if you expect them to top it, you couldtry to ask them. I only go to DD when Starbucks is not near. I got drinks from DD at work 2-3 times and including this trip, Iam not impressed with their drinks. Starbucks is much better. The Krispy Kreme donuts are better too. Read more
This store have the worst service. I?ve been to some Dunkin? store but this store particularly has the bad service. This store... hired a rude associate. I ordered 5 coffee and 10 donuts and I was charged a $0.75 for each (2)cup of water I requested. When Iasked for my receipt without even leaving the counter while checking my donuts. She told me with a strong words that ?ah, Ithrew it already?. I?m just wondering, Am I not entitled to request for my receipt? I would give a negative star if there wouldbe a choices. I won?t plan to buy anything again in this store. Bathroom is dirty. Read more
Unfortunately a long waiting line, but the staff was very friendly and patient! I loved the pumpkin muffin and boston creme... donut! Read more
Was very rude while ordering and had a snarky tone and I asked for light ice and I get this much ice in my drink