Reviews for TGI Fridays in Central Valley, NY
Normally TGI Fridays are easy and friendly. This location is extremely poorly managed. The guy seating was eating a sandwich and... had no overview. Asked for our name and headcount 6 times. Despite us having booked a table we waited 20 minutes to be seated inthe restaurant with only a third capacity full. We waited 20 minutes for drinks and 45 minutes for food. 1 hour and ten minuteswith no food. Several other guests left because their tables were not attended. I hope the chain will fix this, as it ruins thereputation :-( Read more
Upon arrival, we waited at the host stand only to find there was no one in sight. After waiting for 5 minutes we decided to sit... at the bar. Once at the bar, we sat for another 15 minutes waiting for service. We had to get up and walk around the restaurantto find anyone to ask for service. We ordered drinks and were told by the bartender that a previous guest had told her themiller light was flat so my girlfriend decided to order a Coors light instead, which to no surprise, was flat too. From there weordered 2 appetizers, the pretzels and the Philly cheesesteak egg rolls. They both were clearly warmed up in the microwave so wedecided not to order entrees after that. The bartender never provided us with side plates or napkins. Not to mention, when wesat at the bar, the seats next to us hadn’t been bussed yet and were never bussed in the entire time we were there. The barwas a mess and not busy at all. We even had the pleasure of watching the employees get into a verbal argument at the other endof the bar while we waited to order. We asked for the check and left immediately. 0/10 would not recommend. Read more
20 minutes after sitting down, not even one person came to the table to greet us or even take a drink order. Walked out still... without being greeted. The place was not even busy at all as there were maybe 5 tables. Management, do better. Read more
Stay far away from this location. The chips and salsa were absolutely not fresh, we also ordered broccoli and cheddar soup and... was charged for soup when it wasn't even a full bowl. Unbelievable and the waitress had nothing but an attitude. Next thechicken fajita was ordered for my daughter and guess what? The chicken was ice cold and I got the chicken Alfredo tortellini andthe tortellini was frozen. I complained to the waitress and said just get me my bill this is the worst location ever. Theytook off only $15 for food we didn't eat. Are you kidding me? I asked the waitress for the manager and she grunted. Managercomes over and I said the waitress wanted to give to go boxes. I wanted to enjoy my food hot not frozen. I'm not paying thisand she said we never take off full price. Guess what? Corporate will know about this and if they can't handle inside ordersthey should just go back to takeout Read more
We ordered some chips and they came out burnt we complained the manager said and I quote this is how they come but he did fix it... and just made us fries but I also ordered wings which were extremely overcooked and really dry and my wife burger was burnt Read more
Awful. That is all. That strawberry Henny tasted of pure, thick, sugar based syrup. I could barely took drink from it and after... about 15 mins of sitting there I left, drink full. I certainly would not return this Friday's, something I've never said about aFriday's before and Strawberry Henny is what I order since it's been added to the menu. Read more
We went there in January 2020 during later dinner hours. I was expecting great food; but to my surprise the preparation was not... that great. Coconut Shrimp was a bit more on the sweeter side. The pricing on the menu was not clear at all. They charged usadditional for the sides with the combo wherein it was not clearly mentioned on the menu. Strangely, neither did the server tellus anything about it. It's a small issue although. To my personal taste, I liked Apple Bees food better as compared to thisTGIF. Drinks were mild as well. However, it could be specific to this particular outlet. Overall the restaurant was clean, hadample seating space, had a good center bar; food to average to my taste. This review was written to be helpful to you, theconsumer, and, to also bring relevant information to the attention of the business in focus. If you found this review to behelpful and/or relevant, please help me by selecting the "thumbs up" icon below. Thank you for your support! Read more
The food was not very good and luke warm at best. Only one employee working on a Friday afternoon. Very unfair for an employee... to run a whole restaurant all alone - seating customers, serving, bartending and cooking!!! Employee kept a great attitude(could tell he was very stressed) and I felt terrible for him. Management should be extremely ashamed and embarrassed. Wherewas the manager in a situation like this? Read more