Reviews for Arby's in Centerville, OH
Save yourself the disappointment and go elsewhere. Always getting the order wrong and poor customer service.
Thanks to the young lady at the counter whose name was "Alex" this place went from a one-star to a five star, the prior visit it... took over 30 minutes to get our orders when dining in even though plenty of cars went through the drive-thru that were not aheadof our order, however Alex took our order and within 10 minutes we had our meal, great improvement from the first visit, I hopeyou keep this staff in place because the last staff on my prior visit just wasn't working. Read more
We went to Arbys last night and the lady in the drive through tells us we can not take any orders our system is down. I can see... things happening but the thing is this isn?t the first time this has happened to us this would be the second time for us goingto this Arbys the system went down.I would think they need to get new computers or they are going to lose customers because theyhave lost one already (me) Read more
If I could give zero stars, I would. This Arby?s is the worst one ever. Customer service and food quality is terrible. The... employees are always rude and seem like they hate their jobs. Tonight, my husband pulled up to order food around 9:30 and therewere two workers outside spraying trash cans and smoking and completely ignored my husband and another customer that had pulledup to the actual window. Needless to say we both pulled off without any acknowledgement from an employee. Save yourself theirritation and just don?t go to this location lmao (not to mention they are almost worse than McDonald?s when it comes to theirshake machine) ???? Read more
I have been to this arbys a couple times over the past few weeks and have had an issue each time I've been. The first time tried... to use a coupon and it was ignored and I was charged full price... I eventually got through to the owner and he refunded mymoney and gave me a free meal coupon. Today I went to use my free meal coupon and I was told it's only good for a free drink.After saying many times the card says free small meal they gave me the meal. But it was awful. The fries were absolutely gross,I couldn't eat more than a couple because they were so bad. And my sandwich only had meat on half of it. Super disappointed withevery experience Read more
The chicken sandwich we ordered was inedible, paper thin, overcooked, and half the size of the bun. The other ingredients seemed... fine though. The Arby's sandwich was good though! Read more
Warm ambience and clean. Employees were polite and assure excellent customer service.
I'm almost positive Arby's is operated by the cartel. There is never a line in the deivr thru, I've never seen anyone with an... Arby's bag in public, never heard of anyone speaking about going there, nor have I had anyone ask me to go there for dinner.However, their locations never go out of business. I watched this specific location for around 30 minutes waiting on anotherplace to fill my order and the only person (mule) I saw go there was a lady on a bike who showed up to the back door. I'm on toyou, Arby's. Read more