Reviews for Wendy's in Cedar Rapids, IA
Went there tonight 10/11 my granddaughter stopped to get food. Was served a half raw cheeseburger and the manager hung up on my... when I called to tell them . Also got a salad no date marked on it, who knows how old . All in the garbage Never again. Read more
They always "pretend" they are closed. Lights all on, no one in sight, won't respond on the drive thru. This has happened many... times. One time a guy came out started talking to the car in front of me he pulls around talking to him. I assumed they kneweach other waited 10 mins at the order menu to order a girl comes from her car and says didn't he tell you? We're closed we ranout of food. Go somewhere else this place will most likely be a waste of your time! Read more
Normally I rather enjoy Wendy's but this location not so much, my wife and I decided to dine in store, hard to find a clean... table to sit at and one of our orders was not prepared correctly. By the time it was made right our other food was cold. On aside note if we had left with the food and later found out it was wrong would have ended in even more frustration... Never goingto this location ever again... Read more
The African American woman in the drive thru on 09/13/2022 @ 6:30pm gave me excellent food & service ! I wish I knew her name... but I didn?t get a chance to look at the name tag as I was busy verifying my food , thank you for this pleasant & excellentexperience may god bless you & your entire staff at this wendys as I know & understand it is a joint effort . My food alongwith fries were fresh & delicious! Read more
TLDR: Save yourself the sanity and go literally anywhere else. At least they?re consistent in one thing; having the worst... service. I have complained to corporate about this Wendy?s so many times and nothing changes. This place needs differentmanagement. The amount of times my food has been wrong is abysmal. Half of the employees don?t know what actually goes onto theclassic chicken sandwich so I either get the order with the right ingredients or with half the ingredients missing. Why is that?Why do your own employees not know how to make something on the menu? I?ve also ordered from this place twice through DoorDashand it wasn?t any better. They got my order completely wrong the first time. I re-ordered it and surprise, the order was wrongagain. Today was the last straw, my dad ordered a classic chicken sandwich and cheese fries. Literally, two things. Why was hehanded four bags??? People actually started leaving the drive-through because of the amount of time it took to fixeverything. Either train your employees or quit your management job because it?s not for you. Read more
Aweful experience. Did a mobile order...which went fine. Got to the window and was given half my food. I was missing my... frosty, so I had to ask for it. Had to ask for the kids meal I ordered. And was argued with regarding my 10 piece nugget...thatI ended up never getting. Ordered sauce...didn't get that either. Bad service...and worse attitude. Read more
It seem like forever to get my food. And sent I have Had issues with cold hamburger before there . I checked. Tried it get a ... warmer hamburger. They said they would. I got my new hamburger. But it was just as cold as the last one. I not they even cameme a new one. I think they just gave me back the the one I complained about. Not going back to this location again. Read more
I love Wendy?s but this food was not edible. Not only was the food not what we ordered, but it was old. The sandwiches were... soggy, tasted funky, and were covered in wilted lettuce. We were also unable to eat the fries. Nervous about food poisoning. Read more