Reviews for Bruegger's Bagels in Cedar Rapids, IA
WORST CUSTOMER SERVICE EVER!!! I have been going to the Mt. Vernon road location for a year now. Always great customer service... until today, July 8, 2022. I walked in on my phone (yes very rude of me, but hey I did it) and the gal behind the counter stoodthere for a good 4 minutes. At first I thought she was making to-go orders so I waited but then she was doing nothing. FinallyI asked if I could order and her response was ?yes, I was just waiting for you to get off your phone.? I was shocked and saidok, never mind then in which she replied with ?ok, bye.? Clearly she is not cut out to work with the public. Unfortunatelywhen working with the public in the food industry you have to be able to serve all kinds and this gal settled it for me, I willnever step foot back in the store. Read more
I go there almost daily. Bagels are good. Coffee is good. They are always helpful except it has taken me a long time for them to... take my phone number for the rewards program. I get a freebie every so often. Nice to get a freebie bagel. Read more
Got two bagels with cream cheese. So little cream cheese on both of them it was ridiculous. Next time we will buy bagels and... put cream cheese on at home. Read more
Drove from Kirkwood Community College between the classes for breakfast. It was further than expected, but super fast and... delicious food with quality service. Worth the drive! Read more
My favorite bagels in town. I love the variety of bagels and cream cheese. Breakfast & Lunch sandwiches are so good! Coffee has... a great flavor. Read more
Bought a baker's dozen of a variety of bagels with 2 cream cheese with veggies. They were fresh, moist & smelled wonderful!... Would recommend puting them in a zip lock bag to keep them fresh if you're not going to eat them right away! We were waited onquickly, help was friendly & patient while we decided on what bagels we wanted. We were in & out in 10 minutes or less! Read more
We?re going to call this a tasty bagel in a house of misery! Bagels were great but it seemed that the only thing staff liked... less than the customers was each other. I?ve read these other reviews and they should bring back the guy who liked wrestling!These three women are not very happy... Read more
Best bagels PERIOD!!! Love this place and the people are great!!