Reviews for IHOP in Cedar Park, TX
My daughter and I went to IHOP for an early morning breakfast. After the waitress sat us at one table she noticed it was dirty... so she sat us at a different table. We were handed cutlery and they took our order. We unwrapped the cutlery and my daughterswas very dirty and had egg on it. I asked for two new sets and the second sets had maple syrup on them but I did not sayanything to the waitress. She noticed that we were cleaning them with our napkins so she brought over a cup with hot water in itso I can clean them ourselves. This photo is a picture of the cup she brought over. The lipstick was still wet and I asked herif this was a clean cup and she assured me it was. When I turned it to her she said oh my God I?m so sorry. I asked to speak tothe manager but he was too busy cooking to come out and speak to me. Another employee came over and apologized. I canceled ourfood order and the waitress said it?ll be ready in just a minute and my response was if your dishes are this filthy I cannotimagine how dirty your kitchen is. I totally understand a fork being dirty but not four different pieces of cutlery and a cup. Ihonestly believe this place is just reusing dirty dishes and the health department really should visit them. Read more
It was a one man show and he was amazing! Seating, serving and running coffee. They did make a mistake on our order and fixed it... right away. Other than that, everything was perfect. I love going to IHOP because of their gluten-friendly menu. I ordered thechicken and egg bowl with pancakes. Very filling.....could not eat all of it. Will definitely go again. This is one of the fewlocations open past 10 p.m. for which I am grateful ??????????. It was after 10 p.m. when we arrived. Late night snack attack?? Read more
I ordered the omelette with bacon. The omelette was ok. The bacon in the omelette was ok. Everything about it was just an... ok experience. It was cold because I had to wait 15 minutes for them to bring it out for curbside pickup. Read more
Only two employees in the whole restaurant. Order curbside waited 20 minutes outside before going in to find there was only one... waiter. And my food was not ready because they were out of what I ordered. Asked for a refund which I couldn?t get because therewas no manager. Had to order something else and wait an additional 15 minutes for food. Go elsewhere they should close thislocation if there are no employees working here. Pancakes also appeared like the grill needed to be cleaned. Read more
We won't be going back. With so many places low on employees, I try to reserve my opinion more than I use to but this 1 was a... bit much. I counted 7 waitress' and 1 waiter. 6 tables with people, including us. Between 3:30 and 4 on a Sunday afternoon. Wewaited 10 minutes to be seated, ok. ??????? Then proceeded to wait 15 minutes for the waitress, the same 1 that seated us, totake our drink order. 10 minutes to get the drink, another 10 minutes to get a menu. Got our menu, after she seated 2 morepeople. Took them their drink order and dropped it. Broken glass, water and hot cocoa everywhere. Asked another girl if shewould help her, brought her a broom and dust pan, and walked away. Swept up most of it but left the dust pan with the ice insitting there. Ice melted and made another puddle, while the original puddle has been swept all over the floor, leaving hugechunks of glass. After we ordered, it took almost 40 minutes to get our food, which was not up to par. Paid $10 for so littlefood! My husband asked for onions in his hashbrowns, they placed them on top! Total time spent about a hour and a half. 7waitress' and a waiter!!! Read more
My husband woke up at 4 am & wanted to have breakfast at I-hop the weather was perfect for it ! We drove down to cedar Park from... Leander & it was the best decision I?ve made on a Thursday morning. Our server Brenda made it such a pleasant experience, she isalways kind, so polite & sweet. It is such a good day all thanks to Brenda ! May u have a beautiful blessed one Brenda !Thankyou so much for your service & ihop Thankyou for hiring people like Brenda who bring smiles to people?s faces at 5:00 am ! Read more
It was kinda in-between shifts, but none at the front to seat us. A waiter finally saw us and we got a table. The service was... good, he managed to keep the coffee cup full. Food was as expected, although their selection of condiments was lacking. Overallit was about the same as the other locations. Read more
Went to IHOP last night after the football game to warm up with some Hot chocolate. It was around 9:30Pm. Place had people... standing at the entrance and no one greeting or taking names. I went to the bathroom and while walking there notice more tablesempty and only maybe 10-12 people actually seated. More people waiting to be seated then are actually sitting. On my walk backI see a couple waiting to pay so I knew the service was lacking. Get back and the wife says they said 10 minutes but anothercouple was told the same thing and they are still waiting after 20 minutes. We wait a few more minutes and see nothing happeningbesides people walking out and no longer willing to wait. The couple waiting to pay had to walk up to their waitress and giveher the money. Hey IHOP and every other restaurant out there short staffed, get over it. Either hire more people and if therearen't people to hire then close down until you have the staff to do a good job. Right now you are doing a terrible job. Yourworkers don't even seem like they want to work or even be there. Your restaurant is dirty, your servers are overworked, and yourfood is not upto par. Do better. Read more