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Reviews for Firehouse Subs Catoosa HIlls in Catoosa, OK

John Owens 1 year ago
3

I ordered the medium engineer combo with a small drink and I wanted to try the chicken and dumplings instead of my side of... chips. It was 19 and some change. I said wow and she said I can make it a cup Instead of a bowl. So she did that and it wasstill 16 something and I thought of just sticking to the chips but went ahead. I got my order and the chicken and dumplings wasjust a soup with 2 dumplings and barely if any chicken. Must have been finely cut up. I would have rather had chips to behonest. I got on the app and ordered the same combo with the bowl instead of the cup and it was 14 something. So instead ofcharging me a combo she charged me individually for each thing for a higher price. I guess I?ll just need to start ordering inthe app. Read more

Rachel seaton 1 year ago
5

I've been to another firehouse sub and it was amazing! The night I went to go get food for my in-laws. I stood there for a... little waiting while they were fixing another sandwich. Then I ordered their sandwiches. It didn't take to long to make them andwhen I got into the car with them they filled my car with amazing smells. They both enjoyed their food a lot and I will be backto try here myself. Read more

bill lee 2 years ago
1

Got cheese and steak. 85% of the sandwich is nothing but bread with a thin layer of this generic looking meat. First and last... time going there. Read more

W K 2 years ago
5

I'm pretty sure we all know how this goes... You scroll through reviews of different restaurants and you see the typical handful... that are absolutely amazing And then the handful that is absolutely scathing. When I got home I had my dinner, I knew I had toleave a note for that team to read publicly. It was a very busy day at work today, and I didn't get a chance to eat lunch -strike one. Yes I know it's unfair I'm just being real about it even though it was all my fault. Placed an online order andeverything went smooth, But then I walked in the door 30 minutes later and no order in the to go display- strike two. Alreadyhangry since morning, I could feel strike 3 coming in hot, But then this story makes a big turnaround. I was greeted byhappiness. I don't think it was a made up canned kind of happy, I believe this was a natural cheerfulness that comes out ofthis person. Mistakes happen, things slip through - it's life I know, But I really have to say that this team not onlyrecovered with speed, but with grace as well. I was afforded the same smile as I was headed out and I was asked to come backfor another visit. I'd left a quick serve restaurant with my to-go order feeling not only happy about the experience thatjust happened but about the whole day in general and I hadn't even seen my food! I got home and my sandwich looked perfect. I just took the last bite as write this very ending, and every bite to the end they nailed it. Great recovery team! Read more

HOPE PRUITT 2 years ago
5

Being gluten free, I was so freaking excited to learn they had gf sub rolls!! I happily ordered the steak and cheese combo. That... was the best dang sandwich I have had in months!!! Thank you for catering to allergies! Read more

Ernesto Padilla 2 years ago
4

I went in yesterday on my lunch and the food was mediocre at best and way overpriced. Also the manager was clearly rude because... I watched a staff member leave in tears. Do better Firehouse. Read more

Antonia Fredrickson 2 years ago
2

My food was trash . The service was trash . Haven't gone back since . BTW this was supposed to be a "Italian chicken salad"... which includes pepperoni and salami which i paid for and did not receive. Great job at messing up a salad didn't know that waspossible. Read more

Cierra Shepherd 2 years ago
5

Just tried this for the first time and it was very yummy! The staff were all very friendly as well and the store was clean. My... only complaint is it is a little pricey for a sandwich but still 5/5 stars! Read more