Reviews for Jack in the Box in Cathedral City, CA
I ordered the monster tacos which were two for $3. There was a little bit more meat in them but it was mainly more lettuce and... that's fine. Whatever, but the total came out to $3.26. I handed the lady at the drive-thru $5 she gave me back. $1.59 I triedto explain to her she didn't want to hear any of it. I drove away because I wasn't going to make a big fuss over 15 cents butstill it's $0.15 that was not for Jack in the box Read more
Today the 10/11/22 I went drive through and my food was cold I usually let them know if I could please get fresh food... especially when I see it slow more likely food is going to be sitting there. with attitude they always tell me it's alwaysfresh before leaving this store don't make the same mistake I did check your food that your food is not just sitting there allcold and serving yo Read more
Absolutely terrible service. The fact that they had to put our cheese on the side of our sandwich because they're NOT ALLOWED to... put it on the burger because we're using a coupon even though we're paying the extra charge is beyond me. You're still chargingus the extra but you can't put it on the burger? Because you're not allowed? Am I missing something? I've gone to other Jacks inthe valley and have never ever heard of this. Management needs to do an overhaul because the manager here has no idea what she'sdoing. Laziness at its finest. Avoid this Jack and go to the one in PS, it's worth the drive. They'll give you the extra cheesethat you PAY for and they'll even put it on the burger instead of in a box on the side, how nice is that? By the way I checkedthe coupon, it says cheese is an additional charge. No where does it say that you can't put it on the sandwich. Get it straight. Read more
Horrible I ordered from the Jack in box app delivery I only got my burgers and drinks not my two curly fries or my chicken... nuggets for my kids. I can't get a hold of the driver who brought my food because they have no contact info and I called therestaurant that is open 24 hours and they won't answer after multiple attempts. The burgers that did come were horrible???????????????????????? I wouldn't even give them one star a waste of my money next time I will just order a pizza Read more
I just drove here from the other side of town because it?s says they are 24 hours online. And when I get there the light is on... saying they are open but I pull up to the intercom and the person says they aren?t serving right now!? I need to have a meal totake my medicine before things go real bad for me. And Palm Springs has like nothing open 24 hours. I hate this city. Read more
I love the shakes from Jack in the box, but it has been very disappointing the past 4 times that I've gone to ONLY purchase some... shakes and each time have been told they don't have any. This was between 9pm - 11pm, I don't know if this is so the employeesdon't have to clean the machine, but it was a waste of gas and time just to try and buy some shakes. The last time I went thegirl taking my order said "I just sold the last one" which made it sound like if I was ordering a pre-made shake or somethingthat is just waiting in the freezer to be purchased...what a joke! Read more
I got onion rings and a medium drink. The onion rings were very good, hot, nice. Then I tried to get my unsweetened iced tea... and they really should have directions aside from just touch the button for the one you want. Thank heaven there were a couplenice men there who helped me figure out how to use that machine. I'm sure the kids have no problem but when you're older... yeahyou can't always figure things out like that. Read more
Literally someone answered the drive thru with ?hello how can I help you?? on Sunday oct 16 past midnight (technically 10/17/22... @ 12:55 am) and literally while ordering, silence. And now they started hiding. We went to the front door and found themcleaning as if they screwed up and didn?t realize the time. But they can?t tell us they?re closed!?!? Stop hiding yeah? Read more