Reviews for T4 in Castro Valley, CA
Runs slowly. Very long lines. Called in a takeout order that wasn't prepared until we arrived and waited through a 15 minute... line. On the plus side, the man taking orders was very polite and seemed to be trying to make things better. Read more
This is my honest review. The food is awful, the popcorn chicken is so bad and same with all the other food. It takes so long... and is honestly not even good. The drinks are ok some of the time but other times it?s awful. Everything is so slow there andthis one worker who messed up the order and it took like 10 minutes to order. Read more
It was a pretty ... poor experience. It was great at the start when they greeted you, but it went down hill like a water fall.... It went down really quick. The person who was taking the order failed to ask if she couldn?t hear it and placed the wrong order.The milk tea tasted watered down and had little to no taste of tea. I?m pretty sure I?m not the only one because looking aheadof the people who ordered, they had problems with their orders and had to be redone. There?s only one person making the milk teaand the equipment is limited, so don?t expect it to be quick or to get big orders at a reasonable time. Would not recommend. Read more
I ordered a pineapple smoothie. It was overpriced. The menu said it wis between $4 and $5 for 24 oz, but the smoothie was... actually 25% drink-able and 75% ice. I tried breaking the ice to drink more, but it just tasted like ice. Never happened beforeand there were no warnings. Read more
The good thing about this place is that they sell the egg puffs here. However, it is a SUPER long wait even if you are the only... person in line. Items are also ridiculously expensive. Customer service is a gamble, the person at the register just kind ofmumbles. Read more
Poor customer service skills by the main employees. 20+ wait for tea and egg puffs for one. They also refuse to accept capital... one cards for one reason or another. Other T4 places are by far nicer than this location. Read more
Been looking for a different boba tea place and cane across this one when we were coming back home. We've gone here twice so far... and had good experiences. One thing I like about this place is how the measure out the sweetness and ice exactly how you want.My husband loves the milk tea with coffee jelly and I've tried both the earl grey and peppermint and enjoyed both. The staff wasvery friendly too. Read more
Tea was great, but I heard distant grunts coming from the kitchen and ever so putrid lashes from the cowskin. YEEOOUCH