Reviews for Dairy Queen Grill & Chill in Castlegar, BC
Very poor customer service. Why do I have to stand in line holding a frozen cake for 20 minutes while all the employees just... stand around, avoiding customer eye contact. Boo Read more
I had to wait 20 minutes for a poutine but thats fine as i did not ask after 5 minutes if it was being prepared and i was also... refunded but the manager was very unprofessional and was also berating his employees Read more
Numerous times during this covid enforcement we have tried going. The staff was so nasty about placement of masks and would not... allow faceshields at all. I recently had surgery and blizzards were what I wanted. However given the treatment throughout thesetimes we will not give them our business. My husband learned to make them for me and guess what? They are better and cheaper andwe don't have to put up with nastiness from the mask police. Read more
Come here often. Same staff serve us each time. Fresh face on my last visit who was so friendly and nice compared to the rest.... Thank you Isaac!!! They should put you on cash more often! Read more
Been eating here for as long as I can remember & probably one of the best experiences I've ever had there, EVER! Burgers were... spot-on & Blizzards were sooo perfectly not-too-blended! The friendly staff were quick, efficient & for the 1st time in quiteawhile got everything 100% perfect!! +????+Xtra napkins in the bag+????+ Read more
I went in looking for a last minute custom decorated ice cream cake, and these guys delivered! Ash is a brilliant young artist... who was willing to accommodate my very specific request and wow did he deliver! I'm so impressed with how he took it on! Theother person at the till seemed hesitant, but allowed me to make my request and fulfil it and I commend this young person fortheir professionalism and amazing talent! If you want a drawing no matter how seemingly inappropriate or strange, ask for Ash! Took all of 6 minutes. A++++ Read more
Good food. Friendly service. That's where I go to eat when I'm in Castlegar. I hardly ever eat fast food so that's my treat.
Store opened at 10, we got there at 10:30 and the lights weren?t even on. People were eating in the dark, it?s a gloomy snowy... day. Fries and burger were room temp even tho the food came fast and onions on the burger were an inch thick. 2 stars becauseI?ve enjoyed the food there before. Read more