Reviews for Subway in Castle Rock, CO
The person working there was super friendly and she made my day better I wish I caught her name but she was amazing
I?ve been to this store in the past and wasn?t impressed but recently management has changed! I was greeted with a smile, waited... on quickly and efficiently and left with a great tasting sandwich! And a large bag of delicious popcorn to share with the kids! Read more
Came in today 6/10/21 with my kids to get a quick bite after grocery shopping. The lady that ?helped us? was very rude. Didn?t... greet us, didn?t ask if we wanted our subs toasted. The gal that rang us up, with the blond hair was very polite and pleasant,but the other gal needs to work on her customer service and attitude. Maybe a smile every now and then wouldn't hurt. Read more
I work in the area and come in quite frequently looking for a sandwich. Today 3/29/2021, I came in to a line of people waiting... for an order to be taken and made. A few folk had been waiting about ten minutes for a staff member to take their order. Theyall left and I stood there hoping maybe the staff was just on a break and that if I waited she/he would be out in no time.Nobody came to the front after standing there for 20 minutes. I tried shouting to the back, and called the store twice. Noemployee came out and I wasted my break waiting on them. This is not the first time it?s happened, it?s been an ongoingincident. I will definitely not be going back to this location anymore. I hope you staff properly in the future so somebody elsedoesn?t have the same experience had. Read more
I took my 12 year old daughter to this Subway yesterday and this red head girl named Alexis was very rude. She had no customer... service whatsoever!! First of all she did not even greet us. Secondly, she had no personality or even cared about closing thetransaction. Lastly, when she took my payment for the meals, before giving us the cinnamon pretzel, she walks away from us andstarted helping another customer. I told the other worker that was working there that she never give me my pretzel. He thenturned to her and told her but she ignored him. He then made it for my daughter and handed it to us. Honestly, I am gonnacontact the general manager of this location. Personally, I felt like it?s a racial thing because I?m not white. I have neverbeen treated so rudely in my life!! She really tested my patience! Also by reading everyone else?s posts, it doesn?t sound likethis place is known for outstanding customer service!!!!! Read more
If I could give them a zero star or negative I would. I am sitting here on my lunch break and they are talking about every... customer they have ever been rude to. Trying to compare who has been the rudest, like its some sort of competition. They arecussing super loud with children in their store. As a previous Subway store manager all I can say is this place absolutelydisgusts me. You can tell nothing has been cleaned in weeks or even months. Read more
If I could give this place a zero star rating I would. I have never had such consistantly horrid service from any other... Subway. Two workers just seriously looked me in the eyes as I waited first in line, and then both proceeded to walk into thepack for two whole minutes without greeting or serving me. I ended up just leaving and going to another place for some lunch.After waiting for 3 whole minutes and being looked directly at by two of the workers (who proceeded to turn their backs to meand walk away), I left the store hungry. Never ever making the mistake of wasting my time here ever again. Read more
Lady on register very rude, went in after purchasing a prepackaged meal from Walmart wanting to buy some ranch. Explained to the... lady and she immediately replied "we're not a part of Walmart". Tried to explain and before I could even get a word out was told"have a nice day" as she proceeded to turn away from me. Didn't realize buying food from the Walmart you're attached to negatedme from being able to purchase a few condiments. Read more