Reviews for Starbucks in Castle Rock, CO
I visited this location a couple weeks ago and have been meaning to write a review, as it was the best service I've ever... received at a Starbucks. I may be getting her name wrong now, but I believe it was Kelly (apologies in advance if the name iswrong - pretty sure she was a manager though). She greeted me w a smile and was very warm and inviting. She went above andbeyond and was extremely pleasant to deal with. While I was waiting for my coffee, I witnessed her treat every other customerthe same way. Being a business owner myself, I almost wanted to hire her away on the spot. Reading some of the other reviews onhere, I can see that she is invaluable and unfortunately for this location, not always available. Speed of service was decentfor how busy it was. I had no problem understanding anyone wearing masks and my wife says I'm hard of hearing. :) Read more
I was standing there for 15 minutes waiting for my food order. Any chance someone could have let me know it was ready? Also,... why are you ALL wearing masks? Even my Drs. Office does not require masks. No one can understand a word you say through themasks. Read more
Horrible attitude from one particular worker named Kylee, using inappropriate language and gestures with customers, I have never... heard so many profane words used in one sentence, the slurs she said were mind boggling. My husband and I asked to talk to themanager and she told us to ?fuck off?! In my short experience I had in this Starbucks was the most uncomfortable I?ve ever been.Either fire her or train her how to talk around others because I will not be coming back otherwise. Read more
Where I usually find myself enjoying Great coffee & multiple selections of any mixture of coffee beverages available. Always... greeted by the employees. I love the energy & hospitality at Starbucks. Read more
As usual, fantastic and friendly drive through baristas! Try a venti Skinny Vanilla Latte with oatmilk! It's very light and... healthier than most other choices. Read more
I stopped by to grab a "Colorado" coffee mug from the Starbucks near the outlets. I accidentally left my wallet with all my ID... at the register. When I realized that - I rushed back but they were closed. They were kind enough to keep it for me - intact andopened up to return it. Can not thank the staff there enough for their honesty and concern as I was traveling and would have hada heck of a time getting home. It was a happy ending and I would commend their staff for keeping it safe and trying to find meto get it back to me. Thank you so much! Read more
Great service, the cashier was really friendly and welcoming! However, my drink was bland and tasteless (I ordered the chocolate... shaken espresso); I couldn't taste chocolate at all. Read more
Coffee was great like usual, however, waited in line for over 30 minutes in the drive-thru. The lobby was closed and countless... customers left in disgust due to the SMALL sign on the window saying it was closed. It appeared some type of meeting was goingon inside. That business decision was definitely a head scratcher! Read more