Reviews for Starbucks in Castle Rock, CO
Absolutely the most rude individuals work at this location. Good luck getting any of the young guys who work here to let you buy... anything an hour or so before closing. If you're open, shouldn't you be able to sell to your customers? Read more
Ordered 3 coffees only 1 was correct. Too much personal time.
My toddler knocked over their entire mug display and broke several mugs. I was mortified. They were SO understanding and were... amazing about it. They only cared whether he was hurt or not. They then proceeded to offer me free coffee because it was mybirthday. Who does that? Only amazing, genuine, kind people. They could have gotten angry, kicked me out. But they chosecompassion. Five thousand stars for them. Read more
I like their pumpkin spice lattes better than a lot of other locations in castle rock area I have been to.
I have gone here over the past couple years off and on. It used to be fine. Lately, there have been one person working (I know... there are worker shortages) however, one time the person working was yelling and venting to a co worker by the sitting area andignored me so I left. Then today I ordered a drink and it barely had coffee in it just all milk. Needless to say I am notpleased that I spent five dollars on some drink that and did not mean my expectation for me Starbucks typical expectation. Iwill not ever frequent that Starbucks again. Read more
Very rude staff... I was a regular customer on my Friday mornings before work, but today I had a lot on my mind and forgot my... mask. The cashier rang me up and began to serve my coffee. When I saw her mask I realized I had forgotten mine, and I said, "ohmy gosh, I forgot my mask." The cashier then immediately stopped preparing my coffee, berated me, and demanded I go to my car toget a mask...I wish the staff could recognize we are all human, and make mistakes instead of scolding and refusing services.Instead maybe they could offer a mask like many other companies do. Read more
Great location! Hanna is awesome and often has to run shop alone, which she excels at. The other nearby Starbucks outshines this... location in size, but this location remains the quieter, hidden gem of Starbucks coffee. Read more
Love the service here when the two lady?s work in the mornings, very fast and always filled to the top !