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Reviews for Starbucks in Castle Rock, CO

Jessica Valdez-Roach 1 year ago
3

The drinks are alright. But they constantly get my order wrong. I can?t eat eggs, so I get the cheese and fruit box. But I?ve... more than once been given an egg and cheese box and always notice when it?s too late. Read more

Toni Thompson 1 year ago
3

I made the mistake of going into order and it was literally 15 minutes for two drinks. I could?ve went through the drive-through... probably three times maybe four while I waited. They really need to hire enough people to get the drinks out because 15 minutesfor Starbucks no! Read more

Jorge Espinosa 2 years ago
4

One of two Starbucks in all of Colorado that gets my order right, but there was an employee sitting at the counter vaping.... That's just gross. Read more

Tyler Geiger 2 years ago
1

Heather I assume in the drive thru is always very rude and I always have issues with just this specific person. They constantly... have issues if I do a split payment, downsizing a drink because their prices change constantly overnight. Also asking for a cupof ice and being known as the ?cup of ice people? which is for my pet. Every time I go here they constantly give me an attitude.As a paying customer I?d expect some sort of decency but never receive that here. #trashpeople #trashattitude Read more

Claudia Doe 2 years ago
5

just nowNEW This is our "regular" Starbucks, and the crew is exceptional! Our mornings are always better after seeing their... smiling faces. AND on days that I'm unsure - they have great recommendations. - Claudia Read more

Haileyann Gonzalez 2 years ago
1

I would give zero stars if I could these people have charged both me and moms cards for multiple drinks at one time (this has... happened a few times now) and when my mom tried to dispute it with the bank they said to go to the store manager directly, soshe calls and the lady straight up lies saying only one charge was there. The last time this happened a girl got caught scanningmore cards for money so she got fired. I wouldn?t be surprised if the manager is in on it it?s fishy that she wouldn?t even tryto look into it and then say if the charge is there Tmmr then she would give her a free drink. My moms a Starbucks regular andknows her order down to the cent and how much she should be getting charged. This is the only location that has done this. Therest of the staff are lovely and make the drinks in a timely fashion. The the triple charge is there tomorrow I will expect 2free drinks for her. It?s unacceptable this is still being allowed. Read more

Thiccman 3 years ago
2

I bought my usual black iced tea. So glad I paid almost $4 to receive a cup of ice and the little tea it had in it tasted like a... sugar cookie iced coffee drink had just been made in the shaker. ???????? Read more

Christina Vargo 3 years ago
1

When I think of Starbucks, I think of a 5 star coffee place. Today I ordered 2 coffees and a water. The Venti Iced Brown Sugar... Oatmilk Shaken Expresso came 3/4 full; To me, that is unacceptable. I would like a refund stat. Read more