Reviews for Jimmy John's in Castle Rock, CO
We put in an online order at 12:01 pm. When I arrived at the store at 12:22 pm they had no idea that there was an online order.... Fast forward 25 minutes from waiting for my order, I finally got it. There are some minor things that were missed but we got ourlunch. It was definitely not freaky fast. The service was acceptable, they did apologized for the long wait. Read more
Ordered delivery at 12:59, still not delivered at 2:15. Called to cancel, person picked up phone, made comment in background to... someone else about someone calling then proceeded to hang up. Attempted to call back again and no answer. If you can't deliverdue to staffing then call the customer and offer them to cancel or come pick up. Don't just ignore them. Edit: Delivered at2:36. Read more
The first time I ordered online for. Pickup their ovens were broken when I arrived and the store was closed. I had to call to... get a refund with no apologyfor an inconvenience. The second time I tried this location they were out of turkey. How can asandwich place run out of turkey? I won't be back. Read more
Just received my order. What a mess of a sandwich. Did someone sit on this before it left? The bread is stuck to the paper and... everything is falling apart. I got a #12 and there is hardly any avocado. I also ordered a large unsweet tea and got a largesprite. This is the second time this has happened. I won?t be ordering from this location anymore. Read more
The new JJ slogan should be ?freakishly slow??. I guess I wouldn?t be the first the write a review highlighting how sluggish... service is here. I?m currently looking at 5 customers waiting to order, but only one employee working both the register andmaking a sandwich. I can hear at least 3 others in the back. Can someone help this poor soul out?? *update* Oh but it getsbetter! After a long wait, you then need to play a game called ?pick out the rotting lettuce?. Read more
Jimmy John?s on Allen Way here in Castle Rock is a great restaurant that makes great sub sandwiches to which my wife and I enjoy... tremendously. Easily located off of Founders Parkway on the East side of Hwy 25, the restaurant is situated very nicely, is avery clean and well maintained business with a warm and gracious staff that welcomes you upon your entrance. The facilityadheres to COVID-19 mask wearing and social distancing and highly recommend others to visit and consume some great subsandwiches. Read more
Jimmy John's is always very fast. I order GF and they always make the sandwich very tasty. I prefer my sandwich this way as... apposed to with bread now. Read more
I love Jimmy Johns and I understand understaffing so they close earlier so I just try to go earlier. But I wish the person... taking your order would say something back to you, seemed very distant and wouldn't even say hello after I had repeated ittwice. I also work in food service so I'm not trying to be rude. Read more