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Reviews for Freddy's Frozen Custard & Steakburgers in Castle Rock, CO

Jane Cederdahl 2 years ago
5

Came in today during the lunch rush and my order was not exactly as I had hoped. I had ordered no cheese, but got cheese. Two... employees Dasha and Naomi made sure my order was perfect and they were so kind and efficient. One brought my food out and theother gal came out to chat and make sure all was ok. Really impressed at this place for fast food. Read more

D. M. 2 years ago
1

I ordered on the app for convenience and went through the drive through to pick up my order. The girl told me that she couldn?t... help me and that I needed to come in to pick up my order. That seems a bit ridiculous considering i was already there in drivethrough waiting. You guys need to figure that out. I shouldn?t have to wait if I orders in advance. Read more

Gryffin Mutzenberger 2 years ago
5

First time trying; we missed the sign and thought the building was an Arby's but gave it a shot anyway! Wonderful burgers, juicy... and felt right off the grill. Amazing. Will return for sure. Read more

J 2 years ago
1

I went here late at night, probably around 9-10 to get custard and a burger with my friends through the drive thru. As I finish... my strawberry shake, there were peanuts at the bottom of it. Now, I am not allergic to peanuts, however, this is a big hazard tothose who are. I think this establishment should closely watch their employees to see what they put in peoples shakes. Read more

Susan Payne 2 years ago
3

Went inside instead of the drive-through, even though I still ordered it to go. There was no one else in the dining room at 8pm... bit the drive-through had steady business. Took 25 minutes to get my food and had only ordered a hamburger, fries and a drink!They did apologize for the wait and asked if they could get me anything more but didn't want to add any more time to my trip! Asalways, the food was good - love their fries - but the long wait while the crew played around was off-putting. The cars seemedto move along fairly quickly so maybe that's thw answer for this particular Freddy's. Read more

Travis Cooper 2 years ago
3

The place was a mess. Sticky floors, fries all over the floor, most tables were dirty. Had to keep swatting flies to keep them... off my food. Employees were talking about there personal life, more info than I needed to know. Great burger. Read more

Wanda Martin 2 years ago
5

Thank you to the manager Darsha I hope I'm saying her name right that fixed our food and corrected my bad experience. God Bless... her and her family. Was in there tonight at 6:00 pm. Brought someone from California that never had Freddy's I'm glad hisexperience was good as well, because of a good manager. Give her a raise please a big one. Amen Read more

J H 4 years ago
5

Quick, friendly service at the drive thru! Personally i love their cheese fries and cheese curds!! In-freakincredible!!! Haven?t... had a bad meal here ever. Handicap parking is available and when you can dine in the bathrooms and dining area are always clean! Read more