Reviews for Sonic Drive-In in Castle Hills, TX
Waited almost 15 minutes for only 2 drinks, no food at all! One strawberry slush with extra strawberries and one strawberry... limeade with extra strawberry. Got home and neither one had any extra strawberry and the slush is SOUR almost like they usedunsweetened lemonade slush in place of the normal slush mix! Why is it such a problem for SONIC to get orders correct? Read more
I ordered a banana shake. Did not get a banana shake. Instead got the grosses cup of melted ice cream, I could've been served. I... would love to give a negative -5.As it was that awful. And I truly find it hard to give. Read more
Sitting here 10 minutes waiting for someone to take my order. It?s not that busy? 3:00 not lunch hour and no one!!! Does anyone... even actually work here? I left without anyone taking my order. It?s time to admit failure sonic. I used to love this place, itwas a once a week go to. Not anymore. Read more
Hire more staff asap!!! We waited 30 minutes for drinks. 30. Minutes. For two slushies. We ended up leaving without getting... served.. I understand that you guys are overworked and understaffed, you've already closed the drive thru. At this point youjust need to close the location. There isn't enough staff to run the drink station, let alone a full kitchen. Read more
I don't understand how it can take 12 minutes from the time of order to get the 1 drink i ordered (ocean water drink). There... were maybe 3 other vehicles there with me being the 4th, the service here is unreal on how slow they are. That being said myocean water drink was very good. If they could put out the orders in a timely manner it would easily of gotten 4 possibly 5stars but 12 min for one drink is way too long Read more
Sonic used to be a great fast food joint but lately it has been lackluster to say the least. My normal Sonic on Huebner was... declining and eventually closed. I went to the Sonic in Castle Hills. I was alright with the wait although it really wasn'tbusy. I later noticed however that there was a gray, gritty sludge in the bottom of mine and my wife's drink. It was disgusting.well Sonic, I think its time to part ways. Read more
Sonic is always slow for being fast food, but I waited over 30 minutes for 1 burger, 5 drinks, 2 pretzels and mozzarella... sticks. Ordered it with mayonnaise and ketchup, no onions. Received mustard, ketchup and onions. It took forever (when weasked what is taking so long was told my burger disappeared) and when we finally got our food burger was wrong and the rest ofthe order was cold. And as you can see from the photo it didn't even look appetizing. Read more
Another sonic withering away. Can?t really find a dependable sonic anywhere now. Ordered a cherry limeade slush blast and it... wasn?t mixed, it wasn?t even a slush. Super sour, no limes or cherries. The cookie dough bites were fried beyond what wasadvertised. ?Soft on the inside? cmon sonic, yall have the potential to be great but the lack of management and work ethic inthese places are pathetic. Read more