Reviews for El Pollo Loco in Castaic, CA
Great location. A great exit to buy gas and stop by for lunch. Food was hot and fresh.
This place is good the interior is appealing. The staff need more training in accuracy and efficiency. I have had a few orders... here get mixed up or missed. However the staff is very nice and accommodating. Read more
I was served a chicken bowl with nothing but dehydrated old chicken crumbs. This has been a common trend from this location for... the last 6 years. it's clearly not a management issue but cheap owners preasuring staff to rip off its patrons by serving oldscraps. don't ever expect this place to improve. I won't be giving them another chance. Read more
Most excellent. My chicken burrito was so fresh & yummy. Very accommodating. The chicken burrito combo came with chips. They let... me swap it out for the loco salad. Loco salad is so good. The cilantro dressing is everything. El Pollo is one of my fav's. Read more
I used to come here since 2012 and it has gotten SO BAD. I have noticed under new managers the chicken comes out like this. For... the past few months the chicken has been dry, burnt, and tastes like rubber. When i called to complain that I received noreceipt and why i paid so much for this quality the manager ?MAYTE? had the audacity to laugh and giggle to her co workers.NEVER AGAIN Read more
Staffs very friendly and orders came out on time. Dining area is clean and tables bussed. I live on Copper hill and we have our... local EPL nearby but this restaurant serves better and food is always fresh????it's worth the drive to Castaic! Read more
Sorry I forgot to take pictures. This El Pollo Loco is fantastic! The chicken is always great. They always have the sides we... want. They are always on time. Plenty of salsa too. Read more
Nice place even though the trucks everywhere ruined the experience. But they have to go somewhere before heading out into the... great wide open. Nice manager and worker experience. My dog loves El pollo loco. He'll perk up at the mention of the name. Read more