Reviews for Wendy's in Cary, NC
Ordered door dash, part of the order was a chocolate frosty, didn?t receive. I see this constantly with the restaurant I will... not order from here again Read more
It was fine. We good to this location often due to proximity and then being open late. The best thing I can say is they got the... order correct this time. Read more
I watched the assistant manager on duty and ONE employee operate the entire store. And they did it without a bit of an attitude.... And they were more efficient doing what they were doing than many fully staffed operations that I've seen. I didn't get areceipt so unfortunately I didn't get any names. But I'm confident that they will both go very far in life with their attitudeand work ethic. 5 stars plus! Read more
I like going here because the other is not as good. So Im ordering my food and as I?m ordering I?m being or felt as rush if... that?s all. And If finish ordering and Im being told to pull to the window without knowing how much is my food. I get to thewindow the guy barely knew what was going on and the lady beside him didn?t know how to count.(reason why) I said can I get 4more orders of the number 3 after I order it the first time. So she says that i want only 1 order of the number 3. So I told herI wanted 40 in total of the chicken nuggets and she still was confused. So I just gave up. Read more
I gave this place two stars because the food was not horrible but the customer service was. I went twice to this place one late... in the evening and contributing the customer service experience to the hour and then again today during the day. The employeeswere rushing us and when I informed them of a mistake they made with my order they were just kind of like ?and?? So yeah I wouldnot recommend this Wendy?s location. Staff training should be more inclusive of the customer experience. However there are otherwonderful food places in the same plaza as this Wendy?s with better customer service. Try any of those other places and skip thetude at Wendy?s. Read more
This location has terrible customer service, they did not bundle my order into a combo, they did not welcome me, they did not... say thank you or anything like that. They also were condescending during the ordering process and they still got the orderwrong. I asked for light ice in all of the drinks, I received cups I literally paid 2.99 for full of ice and barely any drink. Ialso received my burgers covered in stuff when I asked for just meat and cheese. They also failed to provide me with a receiptto call the location and provide details to them from. Terrible location. Read more
Horrible experience. I went thru the drive through. Food was not fresh at all, you can tell it's been sitting. Burgers were... cool, no warmth what so ever. It was the same for the fries. The fries were also very greasy. Drinks tasted as if they werewatered down! I have never had food this horrible from Wendy's or from any fast food restaurant for that matter. Read more
I drove all the way here because it was stated online that they opened at 6:30 am and I got there at 8:30 am. One of the... employees at the drive through screen stated ?we?re closed?. I had to ask what time they opened he then said ?9:00 am?. Iwaited around and came back at that time he then stated ?we?re closed? once again. I asked what time are they opening becausehe just told me that they would be open. I received no response. I pulled around to the window to get a better understandingand the lady who was right at the window looked at me and walked off looks like to the the side of the store in the lobby towhere I couldn?t see her. I waited at the window for a few mins and there was still no return. When I finally pulled off fromthe window there was at least 3 employees sitting in the lobby. A simple form of communication would?ve resolved all of this. But instead every chose to sit around and not say anything . I am highly disappointed with the customer service and I will notbe returning . Read more