Reviews for Cold Stone Creamery in Cary, NC
This week we ordered the same birthday cake we order multiple times a year, and received it with little to no mix-in?s ($50 cake... so not a small purchase). I took photos and called the store, and was told repeatedly that I was wrong (despite sending multiplephotos), that the cake was made correctly, and was given no apology or offer to fix the situation. Basically I got $50 worth ofgaslighting. I won?t be going back that?s for sure! Read more
Stopped by last week after a colleague recommended I try out the Oreo Overload. A blonde young lady with long lashes was super... vibrant and professional. From the moment I walked in I was greeted and accommodated to; when she was serving my ice cream, sheworked quickly and efficiently while making jovial conversation at the same time. This made my experience very memorable. It isjust so uncommon to see people making the time to make you feel welcomed and wanted-- especially in todays generation that isout in the workforce. This young lady had a bubbly personality and made it a point to thank me for stopping by. It made my tripall the more favorable, not to mention that the Oreo Overload was delicious. I cannot wait to go back. This ColdStone has reallyimpressed me! It is clean, has a comfortable atmosphere, and has some real gems for staff. Anyone looking for a fun time withpleasant staff and some tasty 'cream should 100% check this location out. Read more
Ice cream was fine but the service was abysmal. Ordered a waffle cone with one scoop for one of my children- no problem there,... then a scoop in a waffle cup for my other. The employee making the waffle cup asked me what size so I pointed out the waffle cupassuming they didn't hear me. They rolled their eyes and asked about size again to which I replied one scoop. I was honestlyconfused and didn't realize they were asking about the size of the ice cream to go into the cup. After being made to feelterrible at the miscommunication, the staff member started talking rudely about me as they were making the mix-in. I realizethey were busy but it was really unnecessary and I'll never go back. Read more
Great experience with friendly, accommodating, energetic, professional young ladies Kristen and Zaniyah! They took time with a... smile to answer questions and provide great service. Excellent experience! Read more
I came here this summer with my mom for the first time. The ice cream was absolutely delicious. Very Nice.
Good flavor, nice outside. This place offers a variety of ice creams, smoothies and shakes. They are worried about customer... attention, that's nice. You can choose your ice cream from the "signature creations" menu, all delicious. In this opportunity wetry the: Banana Caramel Crunch (roasted almonds, banana & caramel), Berry Berry Berry Good (raspberries, strawberries &blueberries) and the Pineapple Blueberry Smoothie. All of them are a delectable option for desert, refresh or just enjoy. Astrength is the outside plenty of space to sit, play, run, with a big green synthetic zone. I will come back. Read more
Review for parkside town commons outlet. Tried "Chocolate cake Ganache" and Cotton candy flavors. Both very good and the staff... was real friendly. Sampled the flavors before. I really wish they had some real fruits ice cream. Read more
Good ice cream/creamery store. Stopped by and got a milkshake (Cake Batter N Shake), it was a little too watery than most other... milkshakes I have had, but nevertheless the taste was good. They have a good amount of ice cream flavor choices and also wafflecones. They also sell ice cream cake in store as well. Read more