Reviews for Dunkin' in Carteret, NJ
This has to be the worst drive through I've ever been to. It took 30 minutes to place my order then when I got to the window it... took and 5 minutes to get my coffee. Mean while the entire staff of teenagers was just messing around laughing and goofing off.There is zero management on site to keep things moving smoothly. Read more
Worst dunkin experience. I ordered a dozen donuts in the app but, they didn?t have any of the ones I selected. The ones they... gave me were old and stale. I also ordered hot chocolate. That was good. Read more
Whenever i order at the carteret dunkin i always ask for less ice but they consistently fill it almost all the way up and the... new staff is completely incompetent but they make him work anyways instead of teaching him first Read more
They change the staff all the time and they don't have a guide to make the food with quality. Personally, I used to buy my... coffee here every day, but I had to move to another place even though I live 3 minutes from here. The reason is that the icelatte does not have enough coffee, it is a milk instead of a coffee and in order to feel the taste I have to buy an extra shotespresso which increases my price for a coffee. I recommend keeping an eye on the quality of what comes out as prices haveincreased. Read more
Not the first time, the order is messed up. Ordered cold hot chocolate and confirmed if that it is really cold hot chocolate... several times. The guy in the window said thats the correct order. It was not a cold hot chocolate but chocolate milk withice.... The manager and staffing probably needs to learn how to make drinks. And why the dine in is closed? I do not want to sitin my car and burn gas in this heat or wait for my order in the car line. If lazy to clean the dine area, better not to runbusiness at all. Read more
They are my Tim hortons replacement in States..... The staff was very friendly and I should mention that they gave me a new... coffee exactly the way I wanted when I found the original one sweet. That made my day. 5 stars goes to the staff ?? Read more
To say this Dunkin? Donuts has changed is a complete understatement. Although it has changed ALOT, some of they?re staff have... went above and beyond and adapted to the changes. Every day I walk in there Hannah greets me with her beautiful attitude andsmile. She?s quick and efficient and helps out in different areas even when she?s specifically designated to drive through. Ilook forward to coming to this Dunkin specifically because of Hannah. If I could hire her to make my drinks every morning Iwould! When she?s not there it?s obvious. Another helping hand is Louis! Both of these kids do great at their job! Hannah getsa five star, Dunkin keep working! Read more
Pathetic service . I waited 15 mints at drive through.. and after that I came inside and the guys are talking each other having... fun and they don?t know about drive through customers . I asked them why are you not talking orders from drive through and justthey faint have any answers. Read more