Reviews for El Pollo Loco in Carson City, NV
Grabbed a quick family pack on the way home from the airport. Small pieces of chicken severely over cooked and bland side... dishes. Not the El Pollo Loco I used to frequent. Read more
Food was appetizing. Customer service definitely could use improvements. I have frequented this location a few times & have... never encountered the awkward incident. Read more
We got the Classic Chicken and Baha Shrimp Tostada. They were pretty good. Good portions as well. Will be going back to try... something different. Read more
We only ate here for the first time last week but we will be going back. This is an all chicken restaurant, as in the restaurant... name. The chicken dishes are all delicious. The tacos and tostadas are pretty good also. The veggies used seemed pretty fresh.We did order online and picked our food up. The costs are reasonable. Read more
This place is dirty. The concrete walkway is sticky from spilled drinks and is full of discarded gum. The trash can just outside... the main entrance was disgusting. Inside, items are stored in customer areas. An empty soap container was sitting on the dirtysink in the men's room. Our order wasn't correct. We won't be back without some big changes to the cleanliness andprofessionalism. Read more
We go here fairly regularly and never are disappointed. Except for tonight. I ordered a baja tostada bowl and it was nothing but... lettuce.. sad to say its the worst bowl I've gotten. Hopefully will be the last. Read more
Chicken had decent flavor but it was dry. Not as good when I had it in my youth. I'll try again and hopefully they were just... having an off day. Read more
Something about bad service leaves a bad taste in my mouth. When you enter, they ignore you for a while. If they don't like... you, they eye you like you're their least favorite person in the world. No one really wants to talk to you. Clearly they'rethere for their paycheck. Upon arriving and claiming my order, she took her time confirming and then took my soda around acorner out of my sight. The staff started to snicker. I stared at them. They returned my look. I poured out the soda shereturned with at their fountain dispenser, instantly suspicious and refilled. I requested their Jalapeno Sauce packets and theone who helped me then was more polite. All in all, this incident moved me to give an honest review. The food is good as everbut their manners are severely lacking. Read more