Reviews for New Rice Bowl & Boba Milk Tea Express in Carmichael, CA

Takeout only. Their chicken meals are very tasty, and the prices can't be beat. It's what Panda Express aspires to be.

I was so excited to try this place. Drove 15 minutes and they literally turned off the open sign as I was walking in the door. ... I arrived at 9:30 on a Saturday night and they advertise that they take orders until 9:45. I tried to be flexible and asked topurchase a simple chow mein or fried rice, I assumed it was already cooked in bulk like other places. I was denied that aswell, pretty disappointing. Guess it’s true- Customers don’t always give reviews if they’re satisfied but they willalways leave a negative review if they had a bad experience. Bummer for everyone. Read more

Best Chinese food in All of Sacramento. I’ve tried many other places and nothing compares to New rice bowl. The foil wrap... chicken and fried rice is Amazing. The general chicken and beef n broccoli is Too die for. And the best cream cheese wontonsI’ve ever had. I go here so often and spend so much money I’m gonna go broke. Lmao Read more

This place offers consistently good Chinese food. Huge portions and very fast service. I ordered a vegetable over rice dish... online. The veges were really fresh and the dish was piping hot when I opened it up back at the office. It was a satisfyinglunch that I couldn't even come close to finishing. I highly recommend this place. Read more

Ordered pickup (both my coworker and myself) I got teriyaki and rice, with a Carmel boba milk tea (THEY HAVE SO MANY CHOICES) my... coworker got eggplant tofu, soup, and a few different sushi rolls. Both our orders were perfectly made, and tasted amazing! Andthe portions were excellent, plenty leftover for my husband (who was very happy with it, even cold) The servers were extremelykind and made sure everything was perfect. We will definitely be returning! Read more

Lazy. Dirty. Unclean. Poor service. Health code violation waiting to happen. . Shocked by our experience today. Ordered... Ginger Beef takeout, got it home to find only rice and onions with 5 shavings of beef. . Mistakes happen. Brought it back! They inspected my food rather than just making it right. The young lady argued with me, and then agreed to fix it. . Then shetook it back to her cook and he yelled and cried. After yelling back and forth he remade it. Proper ratios but half theserving. We order from here (or used to order from here) 2-4 times a month. So we know what to expect. . However he onlyremade half the order and refused to make the tempura. It was his lunch break and he was going to go eat with his friends. . Ayoung man, who wasn't a cook tried to take the tempura from the bad order (WITH HIS BARE HANDS) and put it with the new order. I insisted he make new. . Meanwhile the cook was sitting down to eat his huge pile of food. The two left up front were forcedto remake the tempura. . It's shocking this place has such little control over it's staff. It seems like the owner would wantto know what their staff is like when they are not there. . We won't be back. . Try Blue Sky. It authentic. The staff is kind,and the food is amazing. Read more

First time and the Last. Wife and I have split shifts so we frequent the area during lunch break hours these past weeks. We... spotted this place and wanted to try it out. First, It was an awkward place due to the very poor customer service but decided tostay. We ordered the Chicken Chow Mein and Teriyaki Chinese Rice Plate. Portions are good for the price but the food was not upto par. My Teriyaki chicken was on the cold side and was probably microwaved unevenly and the rice was not fully cooked. Wife'schow mein was okay at best. Second, What got my attention was how rude the cashier lady was to an African American customer. Hewas asked to pay first before ordering. I am not okay with that but that man did not say a word. We were the first to enter theplace when it opened but we were not asked to pay first before ordering. Thats discrimination. Also, third, I understood all thelanguage that was spoken between the two chefs and cashier. It is not okay to bash your customers. Yes we order water becausethat is what we wanted. Sorry that we are too "cheap" for your soda. Fourth, Save your personal family affairs until afterclosing. This is the reason why we didn't complain about the food because who knows what they would do. Take your businesselsewhere people. Read more

Today I decided to try New Rice Bowl for the first time. The customer service was great, the gentlemen taking my order was nice... and had good enthusiasm for his job. I ordered a teriyaki chicken over rice and an order of deep fried potstickers to go. Thepotstickers were good. However, I was not impressed by the teriyaki chicken. I actually didn’t like it at all. The chicken hadan odd taste, as if it wasn’t well seasoned and/or marinated before cooking. I could taste the odd taste even with the chickenbeing covered in teriyaki sauce. I did like the white rice it was well made. I am not sure if I’ll return. But if I do, I willnot be ordering the teriyaki chicken again. Read more