Menu for Rodd Brudenell River Resort in Cardigan, PE

Really quite disappointing. We were a large group (40) of golfers and it appears that this resort is having some serious... managing issues. We had stayed here several years ago and much better experience. Upon checkin the front desk kept arguing withmany of us that some of us were booked for the following weekend, this makes no sense as the trip was all booked by one personbut they kept insisting that we were wrong. Then they kept bouncing people from cabin to cabin during the stay and they justkept saying "see us tmrw and we will figure out your room". There was never an apology of any sort or attempt to show theirregret for the all of the problems. The staff in all resort areas were poor and I imagine this is part of the problem withgetting people to work these days which many businesses are having issues with. Especially considering the size of the group weshould have had an upper management visit. The golf courses were beauty, well kept and the staff on the courses were very good.We had one rude starter but no big issue, he made us all go back and get receipts for our round even know we were staying at theresort and no requirement the day before. Not a big deal and most likely policy but his approach could have been more friendly.This eases easily forgotten once we tee'd off on the beautiful course. I sure hope they get things together at the resort but Iwon't be back to find out. Read more

Stayed here 5 years ago and it was lovely. Now some unfortunate circumstances. The rooms are terribly outdated and no... housekeeping for a 10 day stay!! (at the full service price I paid for the room). They asked us to put garbage outside the room.One evening with full baskets we called the front desk FOUR times to collect the garbage and it didn't happen! On one occasionwe purchased insect repellant at the little shop. 30 minutes later I found some in my golf bag and tried to return it at thefront desk. Same guy as garbage situation (hefty bearded) refused. He didn't have the authority??? I had to speak to the Managerin the morning??? Keith did authorize the "return" and said he would look into it. Kids running up and down the hall shoutingone evening at 9 pm. Response from front desk "quiet time is 10 pm. Not sure why front desk staff doesn't have authority toreturn a $16 unused item. Television was ancient and didn't work properly. Lots of flies in the room. The staff was good aboutproviding towels. Overall the service needs upgrading and staff needs better training in customer service. The golf courses arelovely. Dear owner you can suggest I am not on your guest list (pseudonym) and thank me for my feedback but what you need to dois improve the operation of your hotel. Next visit to PEI will NOT be at Rodd Brudenell. I. F. To their credit Keith respondedto my email in a constructive manner. I should stress the scenery around the resort is beautiful and the golf courses are great. Read more

I had a lovely time here. The rooms were nice, the pool (and hot tub!) were enjoyable, and all of the staff were very friendly.... However, this hotel definitely shows its age in some areas. Read more

This hotel gave us the worst experience of all time for two main reasons. First, they have a big big issue. upon arrival at the... property, there were at least 15 flies buzzing in the lobby. I didn?t see any means of bug repellent or trap used here. Thefront desk person told us they have both flies and mosquitoes so wear bug repellent. However, I didn?t expect to wear repellentin our room! I killed 8 mosquitoes and 1 fly in the night and 3 more mosquitoes the next morning. Most of them already feast onus. Second, the bedding sheets were full of sand. We have been to so many beach resorts around the world and other Rodd brandhotels, never had such issue. Between mosquitoes and sand, no one can have comfortable and relaxing night. Read more

The restaurant staff is rude. I have stayed at this hotel for weeks while my house was being renovated. I always put guests up... at this hotel. We golf and eat at the restaurants. Always a good experience. But never again. I was treated so rudely at the19th restaurant, I will never return again. Shame on your wait staff for ruining my experience here. Read more