Reviews for Panda Express in Capitol Heights, MD
The drive thru staff is slow. They took forever to greet me at the window, walking past looking at me and not even saying ?one... moment?. Then when they finally decided to greet me i was asked ?Are you waiting on your order, what did you order?? ARE YOUSERIOUS. YES, I am waiting on my order i don't just play in drive thru windows and how do you not know what i ordered. Theyreally need to pick up the pace in drive thru and get on one accord. My order wasn't even difficult. Read more
I understand that the inside closes at 9:30 but it was 9:10 and everything on the food bar was put up and they was breaking down... the stations. The service at this location is steadily declining. Read more
Nasty nasty nasty. Everything was bland and the honey walnut shrimp was over battered and seemingly under cooked. They must?ve... changed new management or staff because I?ve been to this location a few times in the past 12 months and it?s never been badbefore today. Read more
This location closes at 10pm, so understandably, they stop cooking around a certain time. Well, they ddnt have what I wanted nor... enough to fill my order. The evening manager asked what I wanted him to cook and obliged me! I've been to places who will turnyou away just because they're being lazy and don't care to accommodate the customer. Well, I was very pleased and thankful forthe customer service that I received from the evening shift closing crew on 7/20/22! Read more
My Catering order was subpar from the last time. I used Catering back on 3/7/22 everything was perfect. Not so much this time.... Catering orders come in large plastic containers. We'll, not this time. I received 8 soggy paperike containers. I also believethat with this packaging, I received less food. I don't have any issues with the food. But this presentation wasn't up to myexpectations Read more
I stopped by to this Panda express and got my order through drive through. They put all burnt chicken teraikey. They do not care... of the customer service. Read more
Drive thru... Pick up...but food was hot so enjoyed Dine in.... Fresh n hot honey walnut Shrimp was mouth watering.... Good... listeners... Fast service... Good Food... Good quantity... Fantastic !!!! ???????????????????????? Read more
Dead food (burnt with tasteless rice), dead service (acted like he was doing me a favor, kept the tray way behind the counter... rather than bring it to counter where I could see it until after paid for), dead atmosphere ( the few people seated where eatingit like they were being forced). I thought when they started years back they were too overwhelmed so I never went back. Truthtold, they just suck. Read more