Reviews for Dunkin' in Cape Coral, FL
Got a to go order and the iced coffee was bitter not made correctly how I ordered either. Very simple coffee just iced French... vanilla. Ordered two chocolate glazed two strawberry sprinkles and two vanilla cream and they gave me some random doughnutsdidn?t even mention it when I was there picking it up. Will not be back to this dunkin. Read more
We went to 2 other Dunkin Donuts and got treated VERY poorly. We went to this one, and a oh so VERY VERY sweet kind woman named... Amanda turned our whole day around! ?? It's seriously the little things that truly mean the most! Thank you SO much Amanda!!! Read more
I?ve been here twice and both times they put granulated sugar in my iced coffee when I ask for liquid cane sugar, which you... think would be common sense for an iced coffee. Nobody wants to be crunching on sugar. Read more
This location has a great team! The manager is always friendly taking my order and its always a bigger order unfortunately for... an office but they are still super fast. This is a good location!! Read more
Yup. Just like everyone else has said. Bad service. Ordered 1 bagel with cream cheese and got 2 weird donuts instead, like it's... such a simple order and you still mess it up? C'mon man... Retrain your staff...Also never asked if I wanted or gave me areceipt of any kind... Not rad bros. Read more
I love this Dunkin?, staff is so warm and welcoming. I spilt my coffee on myself when I got to work after a Dunkin? run so I... went back and they remade it free of charge. This is what excellent customer service looks like! If you guys see this, love youguys! My fave Dunkin? in Cape by FAR! Read more
Horrible... employees do not listen and are rude. Ordered a breakfast sandwich and the bagel was completely burnt then asked for... 3 doughnuts and two of them were wrong after saying what they were again at the window... Read more
This Dunkin is very hit or miss with their drinks, but we continue to go because it's close to home. It really depends on who's... back there making them. You could order the same thing one day and it's great, and then order it again the next day and it'sflavorless, watered down garbage. We don't eat their food anymore: bad idea, just trust me on that. The donuts are okay at best,but taste stale by the time 10 AM rolls around. My go-to is a large iced green tea with 5 blueberry and 4 liquid sugar. If Ineed some extra energy, I'll get a medium iced cappuccino with skim milk and 4 mocha. If I want to indulge my sweet tooth, I'llget a medium iced coffee with 4 cream, 4 seasonal flavor swirl, and 4 stevia. They've managed to mess up every one of thoseorders. But again, it's close to home, so we just deal with it. Be sure to taste your drinks before you leave the drive-thru orpick-up window. You'll thank me later. Read more