Reviews for Tim Hortons in Canton, MI
This is the absolute worst Tim Hortons. I?m done. I will inconveniently drive to another Tim Hortons. They consistently get my... order wrong. And today was the final straw. They had a line of about 20 people and after waiting in line they messed up mycoffee order. As usual. The dining room was closed so I couldn?t even go inside to tell them. And of course they don?t answerthe phone when you call. To make matters worse, when I get back in line and tell her that she messed up my order, she takes myorder from me, fixes it, and hands it back. No apology and extremely grouchy. As if I?m the one that did something wrong.Absolutely ridiculous. That is the last time. I will put up with this kind of service from this Tim Hortons Read more
Has really gone down recently. Very slow service. Ordered a grilled cheese panini combo. ( this location doesn't serve soup... anymore)Got to the window to be told they were out of panini bead? I could have gotten bagel, wrap or croissant..Best thoughtwas wrap. It tasted like American cheese melted in tortilla. 20 minutes later $7 wasted on chips and drink. Read more
Went there today walked in the Wendys side, stood at the register for two minutes then someone came over to me and said it?s... drive-through only. I asked why the doors were open they rudely said there?s a sign on the door and I came in the Wendy?s door.Very rude won?t go back. Why would it be drive-through only. Read more
Not the best in town. The quality of service has gone down hill over the last few years . When you order a double double you... normally get a coffee with just cream and no sugar. Over the last few weeks I?ve had to bring sugar packets to add to my coffeebecause they never make it right. There is another Tim Hortons down the street that is better. That will be my go to storefrom now on. Read more
Very rude manager during the morning shift. I asked how long the food was going to take, and she started harassing me and her... staff in front of families with children. I couldn't believe some of the looks the children gave seeing something like that. Ihope those families never have to experience something like that again. Shame on you. Read more
We were sort of pressed for time trying to get to a funeral. Notes the car line was pretty long so decided to go in. We were... second in line. Gave our order got our drinks. Then we waited. The people behind us got their order and we're gone. Istarted biting cars going through the drive thru. At least 12 cars went through before we decided to ask about our order. Three people said "is coming. He's making it.". Well I also watched that same individual making all the drive thru orders, ofwhich ours was long before those who he had taken care of. We got the restaurant at 9:42. I remember looking because if ourtime crunch. We got back to our car at 10:21. We got a breakfast sandwich, two hash browns and snack wrap. We were late tothe visitation that started at 10 and was 3 minutes from said restaurant. It wasn't just the slowness, it was also how we wereresponded to by the other staff, as if we did something wrong. That is not good customer service by any means Read more
Worst experience ever! Rude staff, was told to go to wendys when i ordered the $5 bundle with the Biebs drink and the timbits.... The mobile ordering is unavailable and the girl goes there?s nothing I can do about it. Just terrible experience never cominghere again. Did not receive the biebs drink either. They just made any drink and gave it to me. Disappointed Read more
The management, is horrible one of the employees started cussing at me through mic because I complained about the guy in front... of me taking 20 minutes to order very rude staff was very surprised with this location they need to remove the nasty stuff thatthey have. I will not be returning customer. Read more