Reviews for Pizza Hut in Canton, MI
Giving two stars cause 90% of the time, the food is good. But this is ridiculous!
Poor experience. Online order for delivery. One of the pizzas was forgotten. No big deal, however when driver returned about... 45 min later with the pizza it was cold and no longer fresh. I called store and manager stated that I was wrong and I was toldto have a good night and the call ended. So much for customer service. Again, I realize that things happen. There is a rightway to correct mistake. The customer should feel like they are causing an inconvenience. Hopefully they can correct this issuefor future customers. Read more
I haven't had Pizza Hut in a while so it was a good change in my dietary habits. We got a hand tossed and original, the original... had a little too much crust. Although, their crust is one of a kind, it kind of extended out too much into the center. Time theorder should have been ready was a little off by a few minutes. Read more
This review is strictly from a DoorDasher perspective, not as a customer. I've only been to this location a few times, but... enough to determine that I don't want to dash here anymore. The first time was ok; no issues there. The employee was polite andthe order was already ready. The second time, I had to wait about 20 minutes for my customer's order, which kills a dasher'searnings. Again, the employee was polite and offered me and another dasher a free drink for the long wait, but the front end wasso slammed and running around like chickens with their heads cut off that I didn't feel like they really had control of thesituation. This last time, which happened just a little bit ago, I walked in with my pizza bag and there were three employeesbehind the counter. Not ONE of them asked me what my customer's name was before handing me a large order meant for someone else.They all just saw the pizza bag and jumped to conclusions. This resulted in the disgruntled customer going off on ME for beinggiven the wrong order, which meant I had to drive back to restaurant to get the correct order. They eventually gave me the rightorder, but no apology was offered to me and no gratis was offered to the customer for the muck-up. Granted, I should havedouble-checked the name on the receipt, but for no one to ask me what the customer's name was grossly negligent. It also doesn'thelp that this location is near a dangerous intersection. I wouldn't waste my time, gas and energy going here as a Dasher OR acustomer. It's not worth the headache. Read more
Normal, what you expect from pizza Hut. If you want your order correct do it online. Every time I try to call in my order they... don't understand and it's wrong. (English is not the first language) Read more
Great experience. The staff was super polite and friendly. The store was clean. The arcade game in the corner reminded me of the... old local Pizza Hut with games and the salad buffet. All around no issues and better than expected interaction with better thanexpected pizza! One of the better simple pepperoni pizzas in a chain available! Read more
I don’t know what happened to Pizza Hut... I remember ordering cheese breadsticks and there being an abundance of cheese just... gooey and delicious! Whenever I order them now, I get a sprinkle of mozzarella cheese across them leaving them burnt, overcookedand just not at all how I remember them being. I’m so disappointed because I used to LOVE Pizza Hut! Read more
-ordered large super supreme pizza @ noon on Saturday. -some toppings were missing(green peppers & beef) I was told that they... ran out of green peppers on Saturday noon lunch time and that beef originally did not go into Super Supreme!!! -as I checked onthe official website, it said that beef was one of the toppings, and when I ordered and ate it every time, the toppings wereincluded. -This kind of store that keeps making excuses without saying a word of apology should be closed. -NEVER ORDER FROMTHIS STORE! Read more