Reviews for Dunkin' in Canton, MA
Came in to order a couple of things. First of all, me and another person in-front of me, had to wait 7+ minutes for our orders... to be taken, called for help multiple times, employees were on their phones. Finally ordered, I am not joking when I say it tookthem 20 minutes to make two simple wraps and a small drink. Absolutely ridiculous no one should have to spend 27 minutes in acoffee shop while waiting for an extremely simple order. Resulted in me running late because I didn?t wanna lose my money but Ialmost walked out. Corporate please get more qualified staff Read more
They gave me the wrong donut but the coffee was great.
One of the worst dunks around and probably the worst one in Canton of the bunch in the town. No one is ever at the counter... inside. They only care about the drive thru. Coffee is hit or miss Read more
Who DOESN'T LOVE thier Dunkin!?! I abSoLuteLy LOVE my medium CarameL SwirL iced Latte with whoLe miLk, & 3EXTRA pumps of CarameL... SwirL! (NO need for sugar cuz that carameL syrup is sweeet)! Perfect on a hot day too, but a tip of mine, they give ya SUCHSMALL ICE CUBES (&the sMaLLest amt.of ice possibLe!) so when I get back home(or to work) I dump their ice out&put the LARGERCubes of ice in it&that does the trick! Read more
One customer in front of me, four employees behind the counter and a manager in the seating area (doing extracurricular... activities),go figure. So I waited and waited, oh yeah and I waited. 23 minutes after I get there, I got my chance to place myorder. (Can I take your order?) What's your strongest drink? (What type of drink?) Anything that is your strongest. (I guess Icould put more coffee in it with some espresso.) Okay I don't really drink coffee, I just walked for 51 miles 10hrs.21min. Ijust need something to boost me up. She then rang me up and said she would be right back,(three cars went thru the drive thru )and here is my beautiful ice coffee. Thank you 23minutes finally I get to revive myself. First sip mmmmmm not even close, thistruly was the most disgusting tasting drink I have ever had by far. The service polite, If I were a member of the team I wouldcontinue to train my team so we would all stay on point so situations such as this don't happen. Establishment was clean, and it was empty. Read more
I used to drive out of the way to go to the Dunkin' donuts because the ones near me in Canton center constantly screw up... orders. This place was really good for a while but the last 10 trips or so have either been missing items, had the wrong itemsor even one of the times I was double charged. I always tip and am always polite and understanding for the mistakes but... It'sgetting a bit ridiculous to be honest. So far I've calculated around $40 worth of missing items and the only reason why I don'tgo back is because the line is so big, And if you walk inside for service it's just a whole different game Didn't want to writethis review but this place has to fix something. Read more
Went this morning before work, the lady at the drive thru is not at all the person who should be greeting customers. Extremely... unfriendly. She didn?t get my order correct. When I pulled up to the window, she was unfriendly. The coffee I ordered first... Ididn?t get. I got an attitude when I said I was waiting for my coffee. The croissant I ordered was cold and seems to be day old. Had to then pay for the coffee, when the transaction was over she didn?t let me down. I said have a nice day, and she closesthe window. This type of person should not be the first encounter in the morning. Read more
VERY RUDE STAFF I asked for light ice in my macchiatos got them in I asked if I could get a little more ice in them in all they... did was gave an attitude I didn't appreciate also they were talking about me in the back never going back again Read more