Reviews for Subway in Cambridge, ON
I placed an order today Sunday 10/23/2022 at 4:07 through the mobile app for pick up and after i it showed me it?s ready for... pick up i went there and they still making it i have waited 10 minutes I thought they run out of what i have ordered and theywe?re making it fresh? when I got my order and went back to my place seems the toppings were wrong the steak tasted old and theyput to smell it not to taste it foot long half of it empty of steak just to swear i have eaten steak lol bad service badrestaurant never ever gonna try it again repping money if you order through app thats a different story when I went and i havewaited 10 more minutes and the store was empty with two employees chilling around and been lat to return to work the othersandwich chicken?. Thank you for bad service and bad customer service that?s not to mention safety other there I kept half ofboth sandwiches for proof and all i got for their customer service is At Subway, we often promote different products in new,creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers. I appreciate yourfeedback and the time you took to share your point of view. I apologize your last visit did not meet yourexpectation. Normally all order have minimum 15 minutes preparation time after you place your order. Some time if staff is busythen usual might take little more time but it?s not case today. you received your order after 15 minutes of your order placed.Still I will shared your feedback with my team to improve our customer service which is template fill and send even he didn?tanswer my main concern lol 26 minutes my order had to be ready. If i had time I will walk in and order advise do not try itthrough your week day? Read more
Got the green goddess sub and it was delicious! Customer service is always great and service is fast!
Terrible service they are so rude! Completely over did my sub the bun was rock hard.
I love buying here but today, the servers are NOT wearing mask. I don't feel safe anymore. So, maybe next time, I will check... first before ordering. I just noticed that they were not wearing mask when the lady was about to sneeze while making my orders.Plus the chicken teriyaki that's been put in the footlong subway I ordered was just so little. You can barely taste it. Read more
This is the BEST Subway I've ever been to. Everyone is SUPER friendly. they have the freshest ingredients; they have THE most... capable and efficient staff. The restaurant is clean, bright, and well-organized. Whether it's single orders or orders for alarge group, THIS Subway gets it right. I've never recommended a restaurant location so often and to so many. I am VERY happywith the service and freshness. I believe anyone would be -- who wouldn't love perfection? BEST LOCATION?. Read more
Ordered 2 subs from 1 Hespeler Road Cambridge, both were missing cheese and sauces. Not toasted as requested. Called the store... and asked to speak to the manager and the worker hung up on me. Called back, hung up on 3 more times and then she finally saidshe spoke to the manager and he won't deal with me as there is nothing he will do. Spent $40 for subs we won't eat! Staffmember was very rude and this will be the last time I EVER order from them if this is how they are going to treat theircustomers. Read more
Hand down the absolute WORST SUBWAY I have ever had the misfortune of trying to go into. Super super super slow staff waited for... someone to assist me for over 20 mins with no one even doing their job. EASY to say I left with no food and a waste of my time! Read more
Its the worst subway in this area. They don't provide the plates to dine in. And most importantly i feel like their bread is old... as well. Read more