Reviews for A&W Canada in Cambridge, ON
I ordered at this location many times since I work in the mall. There has been many changes with employees fine I get it. But... yesterday on Thursday November the 3rd at 4:30 ish PM before I started my shift at 5 I order onion rings "MADE TO ORDER" the newgirl I can tell she looked new looked at me like huh i said yes can i get it made to order. I looked on the screen she clearlydidnt punch it in. She still ringed me in I paid. Thinking she probably tell the girl in the back. LITERALLY 5 seconds lateronion rings came out. Meaning it was not made to order cause it usually takes for a fresh batch 2-3 minutes to be made and youcan smell the freshness when its made. I was very annoyed. I grabbed it cause I knew i didnt have enough time to eat and head towork. Plus i didnt want to deal with it. I sat in the food court opened the bag and "BAMM" my onion rings were not fresh.Argh... everytime at this location I ask "made to order" the older lady who works there or this other person always does it, butthis one time.... maybe retrain your new employees or shadow them so they are punching in correctly. Cause my onion rings werecold and burnt tasting. Read more
Sadly my chicken fingers were a re heat I had to request for fresh ones to be made A&W has always been a family breakfast... destination growing uo with my grandparents. It's always extremely disappointing to find a restaurant cutting corners. There'sjust no excuse ! Read more
Burger is very tasty. I love it
Worst meal I've ever had at any of their locations. Patties were old, fries were old and customer service was brutal. My sister... and I were treated like an inconvenience for ordering here. Eat anywhere else at the mall, there are lots of options Read more
I am very disappointed. The burger I got today was definitely not an A&W burger patty. I only get burgers at A&W and that was... NOT their burger. It tasted like a frozen patty that I can get at a grocery store. There was not any of their famous flavourthat I usually love in their burgers. Not impressed! Read more
Not too bad. Four or five buddy burgers may fill you or two papa burgers. Prefer the A/W restaurants instead of mall setting.... For fast food cravings they are equal to Wendy's and Harvey's wheareas Burger King and McDonalds not quite as good. Worth a fewbucks definitely. Read more
Stopped at A&W in the cambridge mall today. I was happy with the service I got as the girl out front was very happy to... serve. However, the food was all around lack luster. The fries were under salted, the buddy burgers were dry, and the BLTChicken burger was poorly dressed. It's the last one that really got me, and convinced me to leave this review. I payed 8$ for afast food burger, there is no reason to cheap out. There was one slice from the top of a tomato that is generous to say itcovered half the sandwich, and half the lettuce one would expect on a sandwich this size. However, everything outside of thefood was great. The place was kept clean, the front end worker was flawless in execution, and the manager is very personable.Having met and talked to the manager alone raised the store up, and it is difficult for me to give such a great person 3 starsat the store, because I know he works very hard to keep the store running well. Unfortunately the food is a big portion of afood store, and when that is sub par, then it really takes its toll on a rating. There is a possibility of this being a fluke,and I will randomly be placing the same order at a later date. If the outcome is different, I will look forward to raising myrating for the store. Read more
The two young ladies working there today during lunch rush are absolute champs. The place was swamped, and they still kept up... with the orders, even despite being yelled at by some red-faced idiot all upset about wanting a root beer. Great job, ladies!Keep it up! Read more