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Reviews for Dunkin' in Cambridge, MA

SwimmerDude 1 year ago
1

The line moves like molasses, staff are unfriendly, and orders are consistently either incomplete or incorrect. One cashier... always has a RBF plastered to her face and even picked up a personal phone call one time. This is absolutely abysmal. Read more

Robert Medeiros 2 years ago
2

I don?t understand why this Dunkin?s hours are so drastically different from all the others. Makes no sense for a coffee place... like this to close as early as it does Read more

Patrick McKenna 2 years ago
1

Edit: revisited this dunks and changed to 1 star. No glazed donuts at 8am, no fresh coffee, menus didn?t work, waited in a line... for 22 min that didn?t move before finally leaving. Horribly rude and understaffed employees. Average at best. Donuts arealways stale even at 8am. Additionally be prepared to wait 30 minutes if you don?t order ahead. Staff aren?t friendly and didn?tseem to care how long you had to wait. They should also care a little more to clean every once in a while. It would make a hugedifference. Read more

Keith Morano 2 years ago
1

Ive been working over near this dunks.. Its the worst and slowest place i ever experienced.every time.need a system.15 min for a... ice coffee n muffin. Read more

Dylan Medeiros 2 years ago
3

To start I have never had an issue with my coffee when I order from this Dunkin?. The three stars comes from multiple times from... when my order was missing items. When mobile ordering when I?m spared for time I have left missing donuts that were not with therest of my order. This is a common theme I have noticed here. The three stars also comes from receiving rock hard bagels. I?mnot sure if their roster is broken but they seem to refuse to use it. They will ?toast? bagels using the oven instead of thetoaster making the bagel stone hard and inedible. When items from my order are missing consistently and items are inedible Ifind it hard to rate this Dunkin? higher than three stars. I hope this helps future customers. Read more

Brianna Davis 2 years ago
1

Double check your cream cheese, the container i got today was expired? ruined my bagel

Nicholas Welch 2 years ago
1

Hard stale bagel, wrong cream cheese, and the frozen coffee drink was white when it was handed to me. It was far from busy and... the cashier gave me a lot of attitude right away. This is why I go to Starbucks. Dunkin Donuts you should audit your cityfranchises. This had been a continuous problem. Read more

bil sanford 3 years ago
5

love this place they handle all of my crazy orders this is my go to dunkins in the neighborhood! ????????