Reviews for Dunkin' in Cambridge, MA
My breakfast sandwich was soggy. They missed part of my order. Restroom sign says it's for customers only, but staff doesn't let... customers use it. What's not to hate? Read more
Good DD to sit in have a snack or meal and people watch.
Ordered 2 macchiatos but very clearly just received 2 drip coffees.
I'm legally required as a New Englander to give Dunks a positive rating. Yes there is a better cup of coffee and donut out there... to be found. But that's not always the adventure you want when you are on the go somewhere. Medium hot regulah and a crullah andyou're good to go! Read more
The woman who does the cashier wears her hair in a pony tail, tan skin.. she is extremely rude and just plain mean. She doesn't... speak good English and gets mad at the customer when asked her to repeat hersef! Awful customer service Read more
Possibly understaffed (or closing time?), was a bit busy for the amount of staff when I went. The new brew Explorer Batch is... pretty good, tried it w/the toasted coconut flavor. Feel bad the girl at the register had to fresh make a batch though, had noidea they were out! Read more
They were alright. Their bathrooms were locked and required the person working the front to open it for you. The cleanliness is... pretty bad as the floors looked dirty and there were paper wrappers and stuff on the counter. Otherwise it was like any Dunkinyou've been to. Read more
They were so busy and it took me about 20 minutes to get a regular coffee, more employees will make a huge difference.