Reviews for Dunkin' in Cambridge, MA
So nice I like . Actually my favorite cappuccino ?. Here is supero super ??????
Cute little Dunks for commuters taking the red line. They are fast and have a decent selection of what you would find at any... larger Dunkin Donuts. Read more
Hi when I walk to alewife I m come to buy coffe around 6,30 pm one lady working at night she made very nice coffee and... sandwiches she is very friendly and good take care customer maybe that dunkin business go up about that lady Read more
At this station I always buy my drinks in advance, but the place always has the minimum staff to work, they don't give me the... drinks as I order them, and it's very late; I ordered my free drink and the only employee had a line and 10 minutes in advance Iasked for it to wait 5 minutes longer and they didn't give me the drink and I had Read more
I went to this DD first thing in the AM as I am commuting to work from out of town temporarily this week. When I got there I... ordered an energy cold brew with a french vanilla swirl and a blueberry shot with extra cream. I had gotten my drink and it hadtasted very bitter so I asked for a little more cream to remedy this. The lady behind the counter pitched a fit about how she"put 5 creams in already" and then debated with me plus lectured me about how espresso makes the drink look darker which I'mfully aware of it but it was way darker than when I went to virtually any other dunkins. I ordered the same thing I order everymorning and only at the Alewife dunkins did I have a problem making this request. This woman had a horrible attitude over fixingmy drink. When a customer makes a request especially when they ask nicely don't argue with them as people pay for those drinkswith their money. Not to mention the flavoring of my cold brew was messed up, too. I will gladly go to another dunkins for mydrink. Read more
They're often understaffed and I'm pretty sure the receipt thing runs out of paper on the regular but dang do they CRANK out... orders during rush hour. I've never waited more than 3-5 minutes maximum and it's always correct. Most people who say that it'sslow seem to forget that they're pumping out custom walk-in orders AND online orders at fast-food speeds, and honestly, most ofthem get their orders in a few minutes. The staff is also super nice and are always making accommodations to get the linecleared. I order from there a lot and the lady at the counter is inspiring--she's going at warp speed, is getting yelled at bycustomers, and yet she just rolls with it and still has the energy to remember me and say hi to me. If she can manage thecraziness every day, then I can make it, too. I really appreciate this place & wish I could tip them. Read more
I've had pretty bad experinces here and try to avoid this place as much as possible, if there are any other coffee places or DD... on my way. They have made a lot of mistakes with my sandwiches and drinks. The management doesn't care enough to resolve anyissues even when you bring it up to them and they would just simply ignore you. I am giving two stars because I actually do likethe DD products and there were times I got what I've ordered. Read more
One of the female workers just accused me of not paying when initially my card wasn?t working, I then stood aside and loaded... money back in to my card, got back in line to re-order and repay but a man had checked me out this time and when I went to waitfor my food , the female worker who initially was checking me out gives me the food and goes ?but you didn?t pay?. Very horriblecustomer service experience. LEARN HOW TO TALK TO PEOPLE!! Read more