Reviews for Tim Hortons in Calgary, AB
Poor customer service Washroom closed mostly Napkins are not customer accessible! Feel as begging for a napkin as they give you... only one tissue. Ordered 3 sugar in my coffee but I got like one . Asked for two honey in my coffee - got charged 30 centsextra! Really bad customer service. RBI and Tim horton canada should evaluate this location management. Read more
Today, on a cold a dreary evening there was no chilly made so I ordered the Creme of Broccoli Soup. The soup was absolutely... horrible! There was no creme taste at all. It tasted like flour or whatever else they may use as thickener. The Buffalo ChickenWrap was ok. The double double coffee tasted burnt. The front door was smashed because someone threw a rock through it becausethey were upset that thr bathroom is shut down because it is inoperable. Another fight broke out because someone tried to stealone of the customers bikes so they had a run in out front. The one bright spot is the 2 ladies who work here. They are politeand obviously very patient. This has got to be the worst Tim's in Calgary! Thumbs up if you agree. Read more
Slower service than what I've become accustomed to at other stores, with less variety. I would just say it was rather busy and... just blame that as a reason, but I've been to locations much busier then they were and handled it just fine. Probably won't goback to that location, but doesn't hurt my opinion of Tim Hortons as a brand generally speaking. Read more
Was visiting Calgary from BC and my brother and I stopped here in the morning for some breakfast before a big hike. I?m... vegetarian and I was happy to see that they have new plant based options available. I placed my order which was a plant basedwrap and I said it very clearly to the lady who was taking my order. She rang it in and everything. As I was waiting for myorder the staff basically dismissed this guy who was asking them about the bathroom which apparently was closed? After waitingfor about 10 minutes I asked the woman who was making the food about my plant based wrap and she told me in a bit of a tone ?Idon?t have any plant based sandwiches here? I basically just grabbed the sausage wrap that was on the counter and left. This iswhy I like Starbucks way better, the staff are more friendly and the service is better there.. Read more
This is the worst Tim Hortons in Calgary. Avoid this place. The cashier called the owner just to kick me out of the store. I was... trying to buy a coffee and leave but they did not allow me because I was carrying a super behave toy poodle. The staffs andowner are very rude. They repeatedly informed ua to get out of the Tim Hortons while raising their voice. I felt humiliated. Mypoodle is an emotional support dog which is my strength since the start of pandemic.???????? I was lucky that a sweet lady nextto me offered me that she will just take my order while me and my sweet baby girl are outside the store. I'm still thankfulthat other Tim Horton's stores allow us to enter their premises and get our favorite double double iced coffee. ?? Read more
This Tims is nearby school and residential area. Therefore it is always busy. But the staff is hard working and relatively fast... on ordering and preparing coffee and meal. Not the best Tims I visited, but the place is clean and with parking slots. Washroomis in the store and free to use. Clean kitchen, at least on customer visible area. Recommend everyone nearby to visit. Read more
I was waiting at this Tim Hortons after purchasing food and my plans were delayed so I decided to wait out my time and catch up... on work using my phone. Generally I am wearing my more expensive clothing so my stay wouldn?t have been an issue, except I waswearing sweats, a T-shirt and carrying my backpack. This look was enough to have the manager come over to me and explain thatthere is a 20-minute maximum seating time and this is not a ?drop-in centre or the Chumir?. Not only is this attitude ofentitlement and privilege completely disgusting, it is shameful and entirely bias based on my sartorial choice that day. I willmost definitely be speaking to head office as well as requesting that maybe this man spend some time volunteering at theestablishments he seems to think are of lower standard than his. I hope that you better educate yourself on customer service aswell as ethics in the workplace. Read more
I ordered one med hot chocolate, the powder and water ration is off, so the test is watery. And while I am drinking, there are a... piece of plastic sheet went inside my mouth. Picture provided. I feel staff is careless in detail, and this is very bad practicewhen you don?t use scissors to cut any of food containers. Read more