Reviews for Tim Hortons in Calgary, AB
Live in the area hopefully they get their timing down. The drive through is a horrible design accident just waiting to happen no... wifi. I actually prefer the old one ran fairly smooth. Give tell the new year to see proper changes or I will just go toMcDonald?s. Overall not impressed at all but it is new and they seem to be trying. Get it together or you have lost a 11 yeardaily plus customer. Read more
This establishment is horrible now since reopening, the staff service is horrible, the management is horrible, the food and... drink quality they put out is horrible, i had visited this morning for breakfast, my husband's tea tasted and smelt like burntplastic, my coffee was burnt also, tastes like it had been mixed with an old pot and left sitting there on the burner for waytoo long, I have been visiting this establishment for over 16 years and since the "revamp" of staff and the renovations, I canhonestly say i will not be returning, spend your money somewhere else of you're smart Read more
Love the new look, They have a lot of new staff so the service is at times very slow, I would like to address the opening time,... Iam the first one in the door normally but the last couple of days I was waiting outside for them to open , It wouldn't be sobad but at -20, Five minutes gets you a good chill ! I would also like to say that the staff are doing there best to get yourorder fast , Good luck with the new store and please take note of the drive through and the corner of the building, , Thank youfor your time. Read more
My boyfriend and I work in the same strip mall as Tim hortons and usually go there for our lunch break everyday. The new model... is very nice, unfortunately their service does not match. The dine in is so much busier then the drive through and most of thestaff are attending the drive through instead of their other customers which we found unfair. The old staff were also so muchmore friendly and welcoming so it is very disappointed so have this kind of service. Along with having our orders brought to usand it being wrong all the time. We have ordered extra cream cheese on bagels and end up having barley any, Randomly havingchocolate milk added into our ice caps and much more. I understand that lots of the staff are still training but a huge part ofcustomer service is connecting with your customers or at least a good greeting.. there?s no smile, eye contact or anything.Pretty disappointing Read more
Our visit through the drive thru today at 12:30 was less than pleasant. After fixing our incorrect order we were met with an... unfriendly member at the window. Not only did she put in zero effort in handing us our items but she completely ignored us. Shewas speaking/?training? with someone new (assuming) with a really rude and disrespectful tone. To top it off once we got out ofthere both of our double doubles taste like watered down acid. Like we have bad coffee from Tim Hortons but this takes the cake.Due to weather conditions and traffic we were unable to come back.In the trash these go. If we could rate lower than 1 star wewould. We will not be back at this location. Read more
Great new renovations. Note to the owners, put up some sort of barrier in the drive-thru. We were sitting inside by the window... and vehicles were cutting very close to the building. I can see someone not paying attention and driving into the the corner ofthe restaurant. Read more
Store was just reopened after a new rebuild, the store front is nice. Staff were rude, they don?t have the listed menu items and... ultimately we walked out due to the poor behaviour and lack of options. Very disappointing! Read more
Really well-renovated Tim's here. I love the back area with the communal hockey table. The staff are really sharpl Even when... they are lined up I never had the feelong that they were overwhelmed. Great management. Read more