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Reviews for Tim Hortons in Calgary, AB

Joanne Danforth 1 year ago
5

1st time using our new Tim's drive thu. Service was very good and quick.

Zhijiao Jia 2 years ago
1

I really like this place and come very frequent But today I ordered an ice caramel latte and there is no ice inside. Apparently... it tastes like the hot caramel latte with some water and ice. The milk on the bottom is even still warm. Itseems to be someonemake a hot one by mistake and they just add water and ice inside to cool it down. Really disappointed this time Read more

Mae P 2 years ago
5

This location is by far the most effecient drive through & not to mention their current manager (thank you Mel!!) is very kind... and caring. There was a mix up on our drive through order and she fixed it right away. If you need a quick effecient drivethrough to hit up along macleod this place is a good go to, not to mention the interior dining area is always clean and tidy. Read more

Eugene O'Brien 2 years ago
5

Few months ago I had a row as described below with this location. Would like to take a moment to shout out to the manager who... reached out to apologize and rectify almost immediately afterwards. After a short break from here I took up the offer toreturn. Would like to say that the service and training has massively improved here since said day and I look forward tograbbing my double doses of coffee from here. Staff are always friendly and have a smile rocking. While there still may be theodd time my coffees not proper ( usually cause I change the size on em for various reasons lol) they are a lot more personablewhen approached about it and I can appreciate that. The below story has been left up by the managers request and I?ve decidedon my own behalf to recognize the improvement at this location on my own behalf after 2-3 months of returning. You guys rockand keep up the good work. ************************************************ So frustrated. I drive past 2 gas station Tim?s and15 min out of my way for this location. I have for about 3-4 months. They know me , my dogs , my wife , kids and car I drive tothe point they know who?s coffee is who?s. Today I went at 7:35 am ordered same thing I always do but for just me. Get backhome they forgot egg on the English Muffin. So I drove back thinking sure it happens but when I requested my whole order bereplaced as it?s 15 min drive home never mind the first trip I?d already taken ( order FYI totalling 9$) it took them over 20min to contact a manger. Meanwhile almost 15-17 ppl are lined up while 7-9 employees are all trying to figure out who screwed upmy order, leaving me to defend myself verbally to people who stated to me ? He?s Holding Me /us Up? & ? I ordered using mobilewhy is this taking forever ?? making me feel like it?s a crime that I?m upset I want fresh food cooked properly and served atsame time. They were also more concerned about retrieving the old bacon from the other muffin, then repl Read more

Mandi Sauer 2 years ago
1

I swear this is my least favourite Tim hortons. They seem to always run out of food and every time I come there in the mornings,... there?s never any hash browns! I?ve only had a couple good experiences with the staff but the rest are cold and unwelcoming,basically throwing my food at me without saying a word. Today was my last straw coming to this location. I?d rather drive theextra distance to get to another. Read more

Paul Clements 2 years ago
1

Would give negative stars if possible. This place has horrible service. Makes up their own hours for the dinning room. Two days... in a row around 6:30 pm walked in just to discover there were no donuts left. Staff didn't even see me standing waiting to orderafter about 5 mins. I for an unknown reason keep giving this location chance after chance given that I live near by. Mistakeskeep being made on my part. If you can avoid at all costs. Read more

Jelmer 3 years ago
4

I think it's a culture thing. Canadians are so enthusiastic about it and everybody goes here for breakfast. I personally think... its a bit over rated but its fun to experience this Canadian thing! I had a bagel and a donut with maple syrup. Fun! Read more

Bette P 3 years ago
5

Quick and friendly service. The coffee was good and fresh muffins. Always clean. I just hope that customers will exit in the... exit door not in the entrance door ( which was clearly labeled). Geez some people just doesn?t care and never read safetyinstructions. Read more